REVELxp - Premium Hospitality Intern, Southern Methodist University

Revel XP LLCUniversity Park, TX
Hybrid

About The Position

REVELxp is a premier sports hospitality company that partners with college and professional teams to deliver exceptional fan experiences through tailgates, premium hospitality events, and exclusive ticket packages. They also offer comprehensive hospitality solutions including event staffing, management, and venue installations. REVELxp is seeking goal-oriented, purpose-driven, high-energy individuals to join their rapidly growing team. The company aims to redefine game day with memory-making experiences that foster fan passion, drive attendance, and build loyalty for sports and entertainment brands. They believe in the community-building power of sports and work to amplify the social experience around gameday. REVELxp offers opportunities in hospitality, operations, and revenue generation within a fast-paced, fun environment, fostering true partnerships with professional sports properties. They seek innovative self-starters who want to reshape fan experiences nationwide, guided by core values of service, entrepreneurship, and joy.

Requirements

  • Must be available to work all SMU home football games and the day prior to each game, assigned Men’s Basketball events, and select additional athletic events, including nights and weekends
  • Experience in hospitality, events, or customer service preferred
  • Strong communication and interpersonal skills
  • Positive attitude with a willingness to learn in a fast-paced environment
  • Highly organized with a strong attention to detail
  • Ability to multitask and adapt during events
  • Proficiency in Microsoft Office programs
  • Must be eligible to work in the U.S. for any employer
  • Resume and Cover Letter required for consideration
  • References will be contacted as well

Nice To Haves

  • Familiarity with Canva preferred
  • Passion for delivering exceptional hospitality and guest service
  • Team-oriented with a servant leadership mindset
  • Professional and dependable
  • Self-starter with a proactive, solutions-focused attitude
  • Comfortable interacting with high-level guests and donors
  • Excited to contribute to memorable sports experiences

Responsibilities

  • Assist with gameday operations in premium seating areas, including suites, clubs, and hospitality spaces
  • Support premium guest experience initiatives and provide exceptional customer service to suite holders, donors, and VIP guests
  • Assist with setup, execution, and breakdown of premium hospitality events
  • Coordinate with catering, security, custodial, maintenance, and event staff
  • Create and update guest-facing materials such as menus and signage
  • Support management with gameday staff coordination, check-in, and communication in premium areas
  • Help maintain premium hospitality spaces and report facility or maintenance concerns
  • Assist with inventory management, office organization, and operational tracking documents
  • Participate in pre-event planning meetings and post-event recaps
  • Provide administrative support for the hospitality office
  • Other duties as assigned

Benefits

  • This is a paid position; the current pay rate is $15.00/hour
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