Premium Clubs Supervisor | Part-Time | Vanderbilt University Athletics

Oak View Group•Nashville, TN

22h•Onsite

About The Position

The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas. The Premium Clubs Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Premium Clubs Supervisor will assist the Premium Club Manager with projects including training, inventory, and special events. The Premium Clubs Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $18.00-$22.00 and is tip eligible.

Requirements

2-3 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education.
Ability to supervise the work of others.
Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.

Responsibilities

Responsible for overseeing the setup of food & beverage service areas within clubs based on specific event needs
Ensures all clubs are set prior to event
Responsible for ensuring quality and hospitality throughout all Premium Club areas
Responsible for communication between counterparts of the department
Responsible for organization and preparation of events
Responsible for supervising team members on non-event and event days
Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
Monitor and maintain food quality
Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
Maintain, resolve, and enforce cash handling policies and procedures
Monitor and enforce safe alcohol policies and procedures
Monitor and maintain inventory control and product requisition
Have full knowledge of food and beverage menu items and accompaniments
Responsible for supervising the service of beverages to guests, including alcoholic beverages.
Check the guest's ID to verify the minimum age requirement for the purchase of alcoholic beverages.
Responsible for observing guests to respond to any additional requests
Supervises the setup of club functions, including linens, dishware, glassware, and silverware.
Maintains sanitation, health, and safety standards in work areas.
Show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to the start of the event.
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
Enforces all Oak View Group policies and procedures.
Practices excellent Human Resources skills regarding employee relations, corrective action, coaching, and counseling employees and completes all necessary HR-related paperwork.
Assists Management team with projects including training, inventory, and special events.
All other duties as assigned by the managers and supervisors.