Premium Suite Attendant | Part-Time | Vanderbilt University Athletics

Oak View Group•Nashville, TN

23h•Onsite

About The Position

The Premium Suite Attendant is responsible for serving guests in the Suites. The Premium Suite Attendant must be personable and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $15.00-$17.00 and is tip eligible.

Requirements

1-2 years’ experience working in a food & beverage or customer service role.
Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.

Responsibilities

Responsible for assisting with the setup of food service areas within specific suites and club areas based upon pre-orders.
Ensures all assigned suites are set prior to the event based upon communication received of orders.
Responsible for organization and preparation of events in assigned locations.
Responsible for assisting in closing out financials per event and ensuring correct billing takes place.
Monitor and maintain food quality.
Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.
Monitor and enforce safe alcohol policies and procedures.
Monitor and maintain inventory control and product requisition fulfillment.
Have full knowledge of food and beverage menu items and accompaniments.
Responsible for supervising the service of beverages to guests, including alcoholic beverages.
Check the guest's ID to verify the minimum age requirement for the purchase of alcoholic beverages.
Responsible for observing guests to respond to any additional requests.
Responsible for ensuring suites has all necessary serving ware
Maintains sanitation, health, and safety standards in work areas.
Show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to the start of the event.
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
All other duties as assigned by the managers and supervisors.