Premium Audit Auditor II

Zurich Insurance Company Ltd.•Virtual, CA

3d•$75,800 - $124,100•Remote

About The Position

Zurich North America is hiring a Premium Audit Auditor II to join our Premium Audit team! We are open to hiring talent in one of the following locations: California Remote. In this role you will be responsible for performing examination of policyholder’s accounting and financial records to ensure accurate calculation of earned premium for risks of moderate complexity and that audited exposures are accurately calculated. You will plan, organize and manage assigned workload and territory. Provide timely and accurate service to the insured, agents, and internal business partners for the completion of the audit process on moderately complex risks. Provide information and feedback as needed to enhance the flow of communication and comfort level of internal and external customers. Ensure that audited exposures are accurately calculated. Resolve potential disputes/questions that arise from the auditing function. May assist in the training process for new auditors. Provide technical advice that enables a customer to solve a problem or improve business. Develop and maintain positive customer relationships. Anticipate customer needs and provide feedback on trends in order to recommend changes. Escalate technical issues within function or unit. Listen and understand needs, provide feedback for improvements to processes, customer service or products. Participate in short-term defined scope projects.

Requirements

Bachelors Degree and 5 or more years in the Casualty Premium Audit area OR High School Diploma or Equivalent and 7 or more years of experience in the Casualty Premium Audit area OR Zurich approved Apprenticeship Program including an Associate Degree and 5 or more years of experience in the Casualty Premium Audit area
Experience with laptop computer auditing and Microsoft Office
Knowledge of NCCI Workers Compensation and ISO General Liability rules, manuals and industry practices

Nice To Haves

APA
CPCU
Large, multi-state premium audit experience
Strong verbal and written communication skills
Advanced Microsoft Excel skills

Responsibilities

Perform examination of policyholder’s accounting and financial records to ensure accurate calculation of earned premium for risks of moderate complexity and that audited exposures are accurately calculated.
Plan, organize and manage assigned workload and territory.
Provide timely and accurate service to the insured, agents, and internal business partners for the completion of the audit process on moderately complex risks.
Provide information and feedback as needed to enhance the flow of communication and comfort level of internal and external customers.
Ensure that audited exposures are accurately calculated.
Resolve potential disputes/questions that arise from the auditing function.
May assist in the training process for new auditors.
Provide technical advice that enables a customer to solve a problem or improve business.
Develop and maintain positive customer relationships.
Anticipate customer needs and provide feedback on trends in order to recommend changes.
Escalate technical issues within function or unit.
Listen and understand needs, provide feedback for improvements to processes, customer service or products.
Participate in short-term defined scope projects.