Premium Audit Assistant

EMC Insurance Companies

1d•$39,534 - $60,066•Remote

About The Position

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. This position can be performed remotely anywhere in the United States Reviews and processes mail audit documents to produce final audit invoices in accordance with manual rules, state regulations, and company standards and procedures. Builds and maintains relationships with agents and insureds by helping to answer audit questions, communicating audit results, and facilitating audit disputes. Works with internal departments to ensure audit and dispute results are communicated and policies are updated.

Requirements

High school diploma or equivalency
Two years of experience in commercial lines underwriting support or accounting or related experience
Accurate keyboarding and data entry skills
Ability to file alpha information accurately
Good proficiency with Microsoft Word and Excel
Good verbal and written communication skills
Excellent organizational and customer service skills
Strong problem-solving skills and good math aptitude

Nice To Haves

Associate in Premium Audit (APA) designation preferred
Good knowledge of insurance terminology and classification codes preferred
Knowledge of underwriting and rating preferred

Responsibilities

Examines and processes all mail audit documents submitted by policyholders to accurately calculate earned premium.
Uses appropriate premium audit rules and classifications to accurately calculate exposures and premiums.
Communicates renewal endorsements as appropriate.
Completes incoming work within the established company standards for quality, timeliness, and productivity.
Builds and maintains relationships with agents and insureds by helping to answer audit questions, communicating audit results, and facilitating audit disputes.
Corresponds with underwriting, claims, and fraud departments as necessary.
Develops a working knowledge of manual rules, state regulations, and company standards and procedures.
Provides administrative support to Field Audit Team as departmental SOP outlines.
Investigates and resolves disputes and differences in payroll and classification data. Escalates as needed to Manager.