Premium Attendant (Harrah's Club) - State Farm Arena

Compass Group • Atlanta, GA

4d • Onsite

About The Position

The Premium Attendant is responsible for providing world-class guest service. In this position, the attendant should have an understanding of the content of the menu and ensures that food is delivered in a timely fashion. The attendant should understand and follow food safety and sanitation guidelines and help with the execution of area setup and breakdown.

Requirements

• Desire to gain experience and work in the foodservice or hospitality industry.
• Outgoing personality is preferred.
• Ability to interact with high profile guests and remain professional and dedicated to providing an exceptional experience.
• Ability to communicate effectively with the ability to problem solve and make decisions with little guidance.
• Stand for long periods of time and be able to actively engage physically with guests.
• Ability to stand, walk, stoop, kneel, crouch, or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods of time throughout the day.
• Lift/move materials and equipment up to 50 pounds.

Responsibilities

• Ensures all food is properly displayed and maintained throughout the event.
• Responsible for the set up and breakdown of the event that is taking place in the arena.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed