Premier Accounts Manager - Enterprise

Global Payments Inc.•Atlanta, GA

2d•$65,000 - $75,000•Onsite

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Premier Accounts Manager – Enterprise to join our ever-evolving Greater Giving team and help shape the future of global commerce. You will work closely with nonprofit leaders to plan, execute, and optimize fundraising initiatives—supporting everything from auctions and galas to broader donor engagement strategies—while identifying opportunities for long-term growth and success.

Requirements

Bachelor’s degree
5+ years of experience in enterprise account management, customer success, SaaS, nonprofit partnerships, fundraising technology, or related fields
Experience managing complex customer relationships with multiple stakeholders
Proven ability to drive customer retention, renewals, and account growth
Experience using CRM or customer management systems (e.g., Salesforce)

Nice To Haves

Experience working with nonprofits, associations, foundations, or mission-driven organizations
Strong understanding of nonprofit fundraising and event-based models (e.g., auctions, galas, golf tournaments)
Background in fundraising event management, donor engagement, auction technology, or advancement services
Familiarity with live fundraising events and in-person event operation

Responsibilities

Serve as the primary point of contact for premier nonprofit clients
Build strong relationships with executive leadership and fundraising teams
Lead regular client meetings, account reviews, and strategic discussions
Provide guidance on fundraising strategies, including events and donor engagement
Help clients optimize platform usage and event execution
Deliver insights and recommendations to improve fundraising performance
Drive client retention, renewals, and long-term partnerships
Identify opportunities to expand services, events, and product adoption
Monitor account health and proactively address risks
Partner with internal teams to deliver excellent client outcomes
Advocate for client needs and coordinate resources to resolve issues
Support Professional Event Services (PES), including pre-event planning
Travel to and support 6–10 fundraising events annually