Precision Health (Population Health) Specialist

Lockton•Boston, MA

19h•Hybrid

About The Position

The Precision Health Specialist will support clients and colleagues by assisting with the development of presentations, data analytics reports, benchmarking, and vendor analysis to represent Lockton’s Precision Health (PH) services. This role involves presenting population health management concepts, maintaining client databases, facilitating strategic planning, and developing detailed project plans. The specialist will assist the Precision Health Consultant in managing population health management projects, ensuring effective communication of implementation status, and meeting target timelines and deliverables. Additionally, the role includes providing ongoing vendor management support, working with vendors to report on engagement and outcomes, and responding promptly to client and associate needs. The position also requires knowledge of the vendor landscape, conducting best practice assessments, managing the vendor marketing process, and supporting new vendor contract execution and implementation. A key aspect of the role is analyzing population health data through carrier reporting and Lockton’s proprietary platform, Infolock, and maintaining knowledge of compliance regulations for wellness and disease management programs.

Requirements

Bachelor’s degree in health education, or related field required.
5 - 7 years of experience working with employers in project management of complex, full spectrum population health management programs; prior experience as a broker consultant, population health vendor or insurance carrier representative ideal.
Strong working knowledge of worksite wellness industry.
Must be detail oriented and have excellent time management skills to prioritize workloads and meet time sensitive deadlines.
Proficiency with personal computers, including Microsoft Excel, Word, PowerPoint, Outlook, Salesforce, and other database/workflow management programs.
Demonstrated ability to successfully manage multiple projects and meet deadlines.
Excellent written and oral communication skills.
Must be able to work collaboratively with internal partners to achieve client goals.
Ability to interact with clients, vendors, and insurance carriers on a professional level to address issues that produce optimum results in a timely manner.
Must be legally authorized to work in the United States, and not require sponsorhip now or in the future.

Nice To Haves

prior experience as a broker consultant, population health vendor or insurance carrier representative ideal.

Responsibilities

Assist with the development of presentations, data analytics reports, benchmarking, and vendor analysis to represent Lockton’s Precision Health (PH) services to clients and prospective clients.
Effectively present population health management concepts and solution considerations to clients.
Maintain database of client involvement and strategy engagement details.
Facilitate strategic planning discussion to frame up project management deliverables.
Develop, maintain, and manage detailed project plans for each assigned client.
Assist Precision Health Consultant in the development, planning, and management of a variety of short-term and long-range population health management projects.
Work directly with Lockton client service teams to ensure implementation status is effectively communicated and action plans are in place for execution.
Ensure all target timelines, action items and deliverables through an assigned project are successfully met and completed.
Provide ongoing vendor management support to ensure client and contract expectations are met.
Work with vendor partners to attain ongoing engagement and outcomes reporting to determine effectiveness of solution.
Provide excellent service and partnership with colleagues and clients.
Respond in a timely manner to the requests and needs of clients and Lockton associates.
Conduct best practice assessments of health risk management tools, program design and vendor programs.
Develop marketing timeline and manage full vendor marketing process to ensure timely execution to client decision.
Possess working knowledge of the vendor landscape and PH marketing tools, assist PH Consultant on targeting right fit vendor solutions, and coordinate with vendors on proposal generation.
Work with Precision Health Consultant to develop detailed vendor marketing summaries to help guide clients in making informed decisions.
Support new vendor contract execution and solution implementation.
Identify targeted client population health insights via available carrier reporting and through Lockton’s proprietary population health data intelligence platform (Infolock).
Protect the confidentiality of information learned by performing the duties of the position.
Maintain knowledge on the latest compliance regulations specific to wellness and disease management programs.