Pre-Sales Solution Engineer

Agility Robotics
Remote

About The Position

Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we're pioneering a new era of automation that enhances human potential. As a Sales Solutions Engineer at Agility Robotics, you will play a critical role in accelerating the adoption of our humanoid robotic systems across enterprise customers. You will partner closely with the Sales, Product, and Field Engineering teams to engage strategic clients, scope complex deployments, and design integration solutions that showcase the full potential of Agility’s humanoid platforms. You will leverage deep technical expertise across robotics, autonomy, and enterprise systems to influence customer architectures, drive solution design, and ensure successful onboarding and scaling of our technology in real-world environments. As a senior member of the team, you will act as a trusted technical advisor to both internal and external stakeholders, helping shape solution roadmaps and translating field insights into future product evolution.

Requirements

  • 5–7 years of experience in a Solutions Engineer, Sales Engineer, Field Applications Engineer, or similar customer-facing technical role, preferably within robotics, autonomous systems, industrial automation, or enterprise hardware/software integration.
  • Strong technical foundation, ideally across robotics concepts
  • Experience designing or supporting real-world deployments of robotics systems/industrial automation in operational environments (e.g., warehouses, manufacturing plants, distribution centers).
  • Proven ability to articulate complex technical solutions in simple, compelling terms to technical and non-technical audiences alike — supported by strong skills in architecture diagrams, systems design, and technical storytelling.
  • Demonstrated strategic thinking and commercial awareness — ability to design solutions that balance technical rigor with business viability and operational scale.
  • Hands-on experience building and delivering proof-of-concept projects, demos, or pilot programs for cutting-edge technology.
  • Comfortable working in a fast-paced, ambiguous environment typical of emerging technologies.
  • A working knowledge of CAD software (AutoCAD, etc)
  • Ability to travel (~40–60%) for client meetings, deployments, and trade shows.
  • Authorization to work in the USA

Responsibilities

  • Own technical discovery and solutioning with strategic enterprise clients: conduct deep dives into customer environments, operational workflows, and integration requirements for humanoid robotics applications (e.g., logistics, manufacturing, material handling).
  • Act as the technical authority during pre-sales engagements: lead workshops, system demonstrations, proofs-of-concept, and technical evaluations to accelerate deal closure.
  • Design and communicate integration architectures: build scalable deployment models, specifying hardware/software interfaces, perception and manipulation requirements, fleet management integration, and safety considerations.
  • Collaborate with internal engineering and product teams to translate customer use cases, feature requests, and operational constraints into actionable feedback that informs product roadmap decisions.
  • Lead technical solution proposals for RFPs and large-scale opportunities, ensuring high-quality responses across system capabilities (performance, compliance, data handling, reliability).
  • Estimate technical effort for customizations, third-party integrations, and pilot programs, aligning with Delivery and Field Engineering on implementation resourcing.
  • Serve as a technical mentor to more junior Solutions Engineers and Sales team members, helping uplift the technical acumen across the broader commercial organization.
  • Ensure seamless post-sales transition by articulating customer-specific requirements, success criteria, and integration context to project execution teams.
  • Advocate for customer success: support existing accounts with adoption of new platform features, system upgrades, and expansion opportunities.

Benefits

  • 401(k) Plan: Includes a 6% company match.
  • Equity: Company stock options.
  • Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
  • Benefit Start Date: Eligible for benefits on your first day of employment.
  • Well-Being Support: Employee Assistance Program (EAP).
  • Time Off: Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown. Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually.
  • On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
  • Parental Leave: Generous paid parental leave programs.
  • Work Environment: A culture that supports flexible work arrangements.
  • Growth Opportunities: Professional development and tuition reimbursement programs.
  • Relocation Assistance: Provided for eligible roles.
  • Annual Discretionary Bonus: Provided for eligible roles.
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