Solution Engineer (Pre-Sales) - Mulesoft

Salesforce • San Francisco, CA

1d • Hybrid

About The Position

Salesforce is looking for several Pre-Sales Solution Engineers to join our dedicated MuleSoft Pre-Sales Solution Engineering team, who are instrumental to MuleSoft’s growth. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The MuleSoft Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.

Requirements

• Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences
• A skillset to establish trust with clients, and the ability to influence key decision makers
• Hands-on Java development experience and ability to code and debug against Java APIs is preferred
• Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred
• Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently
• Ability to lead architectural discussions
• A passion for technology and an ability to translate that passion to impact business for our customers
• Ability to travel as needed and to work flexible hours
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• B.S Computer Science, Software Engineering, MIS
• Knowledge of related applications, relational databases, and ERP technologies
• Strong oral, written, presentation, collaboration, and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Minimum of 4 years of professional experience.

Nice To Haves

• Salesforce certifications
• Previous experience as a Solution Engineer/Sales Engineer

Responsibilities

• Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success
• Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal
• Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing
• Respond to Request for Information/Proposal documents
• Work hands-on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft’s solutions, from demo and proof of concept to design and implementation
• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing
• Stay ahead of and Immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft’s values in relation to them
• Provide ongoing, post-sales, technical guidance to the client's technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success

Benefits

• time off programs
• medical, dental, vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree