Pre-Sales Solution Consultant, Network & Issuing Payments

FIS Global • Jacksonville, FL

13h

About The Position

As a Pre-Sales Solution Consultant within FIS’s Network & Issuing Payments organization, you will advise prospective and existing clients, aligning their business challenges with payment solutions. You will work with sales, product, implementation, technology, marketing, and client stakeholders to develop solution strategies that support growth, operational efficiency, customer engagement, fraud mitigation, and digital transformation.

The role calls for knowledge of the payments landscape and FIS Network & Issuing offerings, including Prepaid, Card Fraud, Chargebacks and Dispute Management, Digital Issuing, Loyalty & Rewards, NYCE, Payments Edge, and Ethos. You will help clients understand solution capabilities and business value, support strategic sales pursuits, accelerate adoption and sales cycles, and contribute to revenue growth.

The successful candidate combines payments expertise with consultative communication, storytelling, and digital content creation skills. The role includes creating presentations, demonstrations, videos, interactive content, and other reusable sales assets, including through AI-powered tools such as Coast and Synthesia.

Requirements

• Experience supporting complex B2B sales pursuits in payments, banking, fintech, card issuing, or financial services.
• Strong knowledge of card issuing, payment processing, network services, and payment ecosystem operations.
• Demonstrated expertise in one or more of the following: prepaid programs; card fraud prevention and mitigation; chargeback and dispute management; digital issuing; loyalty and rewards programs; debit network solutions; or payment acceptance and processing technologies.
• Understanding of risk management, compliance requirements, payment network rules, and fraud prevention strategies.
• Ability to conduct solution discovery, assess business and technical requirements, and articulate solution value to diverse audiences.
• Experience supporting sales efforts involving NYCE, Payments Edge, Ethos, or similar payments and network solutions.
• Exceptional presentation, communication, facilitation, and executive storytelling skills.
• Ability to simplify complex technical concepts and communicate them in ways that drive customer engagement and business value.
• Strong collaboration skills and experience working across sales, product, technology, implementation, and leadership teams.
• Experience creating presentations, demonstrations, videos, and digital sales content using modern content creation platforms.
• Hands-on experience using Coast, Synthesia, or comparable AI-powered content creation tools.
• Creativity and ability to build engaging visual, video, and multimedia content that enhances customer conversations and sales outcomes.
• Strong analytical and problem-solving skills with a consultative, customer-focused approach.
• Bachelor’s degree or equivalent combination of professional experience, industry expertise, and demonstrated capabilities.
• Typically requires 3–5 years of relevant experience in pre-sales, solution consulting, payments, or a related field.

Nice To Haves

• Direct experience supporting or selling NYCE network services, Payments Edge solutions, Ethos capabilities, loyalty and rewards platforms, prepaid payment solutions, card fraud and risk management products, chargeback and dispute management solutions, or digital issuing platforms.
• Experience creating professional demo videos, customer-facing content, digital campaigns, and multimedia sales assets using Coast, Synthesia, and generative AI technologies.
• Proven ability to develop innovative sales enablement content that improves seller readiness and customer engagement.
• Knowledge of digital wallets, tokenization, mobile payments, and emerging payment technologies.
• Experience supporting strategic RFPs, competitive displacement opportunities, and large enterprise sales pursuits.
• Familiarity with API-enabled payment platforms, fintech integrations, and digital transformation initiatives.
• Experience creating scalable reusable sales assets, demo environments, and AI-generated customer content.

Responsibilities

• Partner with sales teams to uncover client needs and develop tailored solution strategies across Network & Issuing Payments products and services.
• Lead solution discovery sessions to understand business objectives, operational requirements, customer experience goals, and technical challenges.
• Deliver product demonstrations, executive presentations, workshops, and solution reviews for prospective and existing clients.
• Translate payment processing, card issuing, network, loyalty, fraud, and digital payment capabilities into business-focused value propositions.
• Serve as a subject matter expert across prepaid card programs, card fraud prevention and risk management, chargeback and dispute management, digital card issuance, loyalty and rewards, NYCE network solutions, Payments Edge, and Ethos.
• Support proposal development, RFP responses, solution documentation, and competitive positioning throughout the sales cycle.
• Assess solution fit, identify capability gaps, and recommend approaches that maximize client success and business outcomes.
• Collaborate with product, technology, implementation, and marketing teams to share market feedback and identify emerging client needs.
• Stay informed about industry trends, regulatory developments, payment network requirements, competitive offerings, and emerging payments technologies.
• Design and develop reusable pre-sales assets, sales enablement materials, demonstrations, videos, interactive content, and solution collateral.
• Use AI-powered content creation tools such as Coast, Synthesia, and similar platforms to create customer-facing content, product explainers, demo videos, training materials, and multimedia presentations.
• Use creativity and storytelling to make complex payment concepts compelling to executive, business, and technical audiences.
• Support strategic growth initiatives by helping create innovative sales motions, thought leadership content, and differentiated client experiences.

Benefits

• Opportunities to innovate in fintech
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community
• Competitive salary and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level