Pre-Press Specialist

Merchology•Plymouth, MN

1d•Hybrid

About The Position

Merchology is a family-owned, people-powered company specializing in custom-branded apparel and corporate gifts. As a leading eCommerce retailer in B2B sales, we are seeking a Pre-Press Specialist to join our Customer Service team at our facility in Plymouth. This role is crucial for ensuring brand alignment by reviewing customer logos on specified products, requiring a keen eye for detail and a commitment to quality control. We are proud to be a three-time Star Tribune Top Workplaces award winner.

Requirements

High school diploma or GED required
Microsoft Office Suite proficiency

Nice To Haves

Associates or Bachelors degree preferred
Proficiency in Adobe Photoshop and Illustrator
Friendly and team-oriented attitude to Win as a Team
HubSpot or CRM knowledge a plus

Responsibilities

Conduct thorough process and quality reviews of customer logos utilizing Adobe Creative Suite, with a focus on Photoshop and/or Illustrator.
Perform comprehensive reviews of customer logos, meticulously assessing color correction needs, and efficiently coordinate the routing process to the Digitizing team.
Have a collaborative demeanor to build relationships and trust with customers who seek assistance with logo edits.
Thrive in a fast-paced environment interacting with colleagues and customers via chat, email, and phone.
Timely communication and collaboration with Digitizing and Customer Service teams.
Additional projects or duties as assigned.