Pre-Pack Machine Operator 3

the LEGO Group•Richmond, VA

About The Position

Operate and support all primary Prepack production lines—Prepack Single Paper (SSPP), Double-Small Paper (DSPP-S), PP99 Paper, Joker Paper, and Double-Medium Paper (DSPP-M)—to ensure safe, efficient, high-quality operations. Maintain equipment, materials, and tools; operate Prepack machinery and supporting automated systems; monitor production and quality; troubleshoot issues; and perform changeovers, 5S, and Autonomous Maintenance activities. The role supports stable line performance, continuous improvement, operational goals, and effective collaboration with area leaders and peers. The schedule is 7 AM–7 PM on a 2-2-3 rotation, and the role requires the ability and willingness to work 12-hour shifts. Compensation is $27.45 per hour, paid weekly. The workplace is the office, store, or factory specified in the advert. The advertised hybrid model allows work from home up to two days per week where applicable, with the People Leader discussing how it applies to the role and team.

Requirements

Must be at least 18 years of age.
Must be willing and able to work a 12-hour shift.
PC Medium knowledge.
Self-sufficient and able to work with minimal supervision while following safety and quality regulations and procedures.
Take ownership of line performance and Prepack area KPIs, supporting stable and efficient production.
Apply problem solving, troubleshooting, and root cause analysis with critical thinking.
Follow the escalation process with urgency when issues arise.
Demonstrate strong knowledge of Prepack equipment and propose process improvements.
Collaborate effectively with leaders, peers, and stakeholders.
Assimilate and retain information to learn and apply operational processes, procedures, and standards, and transfer knowledge by explaining procedures and supporting peers.
Perform precise machine adjustments, including fine adjustments within thousandths of an inch.
Meet the physical demands of continuous standing and walking, turning side-to-side, lifting product up to 33 lbs, grabbing or pinching, reaching away from the body, and bending or squatting.

Nice To Haves

High School Diploma/GED preferred.
Preferred 2+ years of experience in production or manufacturing, ideally in high-volume, fast-paced semi-automated production lines.
Existing Prepack Foil Machine Operator 4 or equivalent previous machine operating experience (4+ years), or successful completion of required Prepack production training in SSPP, DSPP-S, PP99 Paper, Joker Paper, and DSPP-M Paper.

Responsibilities

Operate and support all primary Prepack production lines in accordance with safety and quality standards.
Maintain equipment, materials, and tools in proper condition to support stable and reliable line performance.
Operate Prepack equipment, including bag makers, counting machines, scales, manual tables, and other automated systems.
Monitor line performance and propose or implement improvements to maintain or increase hourly output.
Troubleshoot operational issues, resolve them when possible, and escalate according to the defined process.
Execute changeovers, 5S activities, and Autonomous Maintenance tasks.
Analyze and correct rejects or errors from scales or counting equipment, making adjustments to prevent recurrence.
Use line monitoring and quality control software during production orders and changeovers.
Collaborate with Team Coordinators, Supervisors, and other area leaders to support operational goals.
Support continuous improvement initiatives and contribute to a collaborative team environment.
Perform additional duties as assigned.