Pre-Pack Machine Operator 2

the LEGO Group•Richmond, VA

About The Position

The Pre-Pack Machine Operator 2 operates and supports four primary production lines: Prepack Single Paper (SSPP), Double-Small Paper (DSPP-S), PP99 Paper, and Joker Paper. The role supports safe, efficient, and high-quality production in accordance with safety and quality standards, while helping maintain reliable equipment and consistent line performance. The operator uses Prepack equipment and production monitoring and quality control software, troubleshoots operating issues, completes changeovers and maintenance activities, and contributes to continuous improvement. The position requires the ability to work a 12-hour shift and involves continuous standing and walking, lifting products up to 33 pounds, and other physical tasks. The advertised shift is 7 AM–7 PM on a 2-2-3 schedule. Compensation is $24.25 per hour, paid weekly. The job description states that the workplace is the office, store, or factory specified in the advert; it does not identify a specific location. A general hybrid-work model is described, but its applicability to this role is to be discussed with the People Leader.

Requirements

  • Be at least 18 years of age.
  • Be willing and able to work a 12-hour shift.
  • Have existing Prepack Foil Machine Operator 3 or 4 experience, or equivalent previous machine-operating experience of 2–4 years; alternatively, successfully complete the required SSPP, DSPP-S, PP99 Paper, and Joker Paper production lines and satisfactorily complete the probationary period.
  • Work independently with minimal supervision while consistently following safety and quality regulations and procedures.
  • Understand Prepack area KPIs and their impact on line performance.
  • Demonstrate problem-solving, troubleshooting, root-cause-analysis, and critical-thinking skills.
  • Understand and effectively execute the escalation process with a high sense of urgency.
  • Identify improvement opportunities in the Prepack area and contribute to operational efficiency.
  • Assimilate and retain information to learn and apply operational processes, procedures, and standards.
  • Make precise machine adjustments, including fine adjustments within thousandths of an inch.
  • Demonstrate an understanding of line performance drivers and contribute to operational improvements.
  • Have medium-level PC knowledge.
  • Meet the physical demands of continuous standing and walking, turning side-to-side, lifting products up to 33 pounds, grabbing or pinching, reaching away from the body, and bending or squatting.

Nice To Haves

  • High school diploma or GED.
  • At least 2 years of experience in a production or manufacturing environment, ideally on high-volume, fast-paced, semi-automated production lines.

Responsibilities

  • Operate and support the SSPP, DSPP-S, PP99 Paper, and Joker Paper production lines in accordance with safety and quality standards.
  • Maintain equipment, materials, and tools in proper condition to support stable and reliable line performance.
  • Operate Prepack equipment, including bag makers, counting machines, scales, manual tables, and other automated systems or equipment.
  • Monitor line performance and proactively propose or implement improvements to maintain or increase hourly output.
  • Troubleshoot operational issues and escalate them when necessary according to the defined escalation process.
  • Execute changeovers, 5S activities, and Autonomous Maintenance tasks.
  • Analyze and correct rejects or errors generated by scales or counting equipment, making adjustments to prevent recurrence.
  • Use line monitoring and quality control software during production orders and changeovers.
  • Collaborate with Team Coordinators, Supervisors, and other area leaders to support operational goals.
  • Support continuous improvement initiatives and contribute to a collaborative team environment.
  • Perform additional duties as assigned.

Benefits

  • Enhanced paid family care leave options.
  • Life and disability insurance.
  • Access to the Headspace app and wellbeing initiatives and programs.
  • Colleague discount starting on day one.
  • Eligibility for a bonus scheme when goals are reached.
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