Pre-Funding QC Manager

Western Alliance Bank • Remote Texas, TX

1d • Remote

About The Position

As a QC Supervisor, you'll lead a team of Quality Control Employees responsible for various quality control functions (Correspondent Delegated Post-Purchase, Retail Lending and Non-Delegated pre and post funding, repurchase administration, investor and Agency due diligence, etc.). Manage pipeline and pre-funding audit workflow for the Retail Lending and Correspondent Lending Non-Delegated Channels. Communicate results and provide feedback on pre-funding audits to Channels, resolve rebuttals on findings, assist in developing action plans, and monitor completion of action plans. Active leadership of the team to ensure optimal quality and productivity. Managing pipeline, workflow, SLAs and prioritization of duties. Identify opportunities and facilitate improvements to process and systems. Maintain strong knowledge of Agency and Regulatory requirements. Provide support and guidance to the QC Staff. Perform pre-funding audit reviews as necessary. Perform back up functions for the Post-Funding QC Team. Partner with counterparts in Operations to help remediate quality issues. Lead and develop a team: responsible for hiring, coaching, performance management, training and development.

Requirements

• 10+ years of related experience in Mortgage Industry or similar field
• Bachelor's degree or equivalent experience required
• Previous leadership experience required
• Advanced knowledge of residential mortgage industry in Correspondent or Retail Lending; including sales, operations, capital markets and/or other residential mortgage products and services
• Advanced to expert knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
• Advanced ability to perform well in a fast-paced environment
• Demonstrated understanding of mortgage lending operations and industry, specifically how it relates to Quality Control
• Knowledge of FNMA, FHLMC, FHA, VA, and USDA guidelines and Federal regulatory guidelines and procedures, TRID knowledge
• Advanced knowledge of fraud detection
• Strong problem-solving skills
• Attention to detail and ability to multi-task
• Proficiency in Microsoft Office products (Excel, Word, etc.)
• Prioritization and time management
• Advanced speaking and writing communication skills

Responsibilities

• Lead a team of Quality Control Employees responsible for various quality control functions
• Manage pipeline and pre-funding audit workflow for the Retail Lending and Correspondent Lending Non-Delegated Channels
• Communicate results and provide feedback on pre-funding audits to Channels
• Resolve rebuttals on findings
• Assist in developing action plans, and monitor completion of action plans
• Ensure optimal quality and productivity
• Manage pipeline, workflow, SLAs and prioritization of duties
• Identify opportunities and facilitate improvements to process and systems
• Maintain strong knowledge of Agency and Regulatory requirements
• Provide support and guidance to the QC Staff
• Perform pre-funding audit reviews as necessary
• Perform back up functions for the Post-Funding QC Team
• Partner with counterparts in Operations to help remediate quality issues
• Lead and develop a team: responsible for hiring, coaching, performance management, training and development

Benefits

• Competitive salaries
• Ownership stake in the company
• Medical and dental insurance
• Time off
• 401k matching program
• Tuition assistance program
• Employee volunteer program
• Wellness program
• Opportunity to bolster business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree