Pre Arrival Marketing Agent

Hilton Grand Vacations • Saint Pete Beach, FL

2d • Onsite

About The Position

In this phone-based marketing role, you will contact owners and guests prior to their resort stay, offer concierge-style services, answer questions, and invite qualified guests to attend a vacation ownership presentation. Success in this position requires strong communication skills, a customer-focused mindset, and the ability to consistently achieve performance goals in a fast-paced environment.

Requirements

• Strong communication skills
• Customer-focused mindset
• Ability to consistently achieve performance goals in a fast-paced environment

Responsibilities

• Generate tour attendance and future business opportunities by engaging guests before their arrival.
• Offer concierge-style services to owners and guests prior to their resort stay.
• Answer guest questions.
• Invite qualified guests to attend a vacation ownership presentation.

Benefits

• Day 1 health benefits eligibility, including medical, dental, and vision coverage
• Travel discounts and team member travel opportunities
• 401(k) with company match
• Paid vacation and paid sick time
• Tuition reimbursement programs
• Employee Stock Purchase Program
• Recognition programs and rewards
• Career development and advancement opportunities
• Employee Assistance Program supporting physical and mental well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed