Pre-Arrival Coordinator

Lifepoint Health • Marquette, MI

4d • Onsite

About The Position

A Pre-Arrival Coordinator who excels in this role serves as a resource and liaison between the patient/family, referral source, clinics, and physicians. This role involves selecting the correct patient to ensure medical record accuracy and to decrease any potential duplicate medical record possibilities. The coordinator will pre-register all patient types for services, accurately collecting, processing and distributing demographic and billing information to appropriate units, providers, ancillary and service departments. They will also schedule procedures for all ancillary departments utilizing each individual procedure protocol, explaining the procedure, preparation, procedure information, and procedure requirements for each individual procedure. Additionally, the coordinator determines patient eligibility, coverage and insurance limitations, and requests results of previous pertinent studies from other facilities.

Requirements

• High school diploma or equivalent.
• 1 year clerical experience
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Nice To Haves

• Associate’s degree preferred

Responsibilities

• Serves as a resource and liaison between the patient/family, referral source, clinics, and physicians.
• Selects correct patient to ensure medical record accuracy and to decrease any potential duplicate medical record possibilities.
• Pre-registers all patient types for services, accurately collecting, processing and distributing demographic and billing information to appropriate units, providers, ancillary and service departments.
• Schedules procedures for all ancillary departments utilizing each individual procedure protocol. Explains the procedure, preparation, procedure information, procedure requirements for each individual procedure.
• Determines patient eligibility, coverage and insurance limitations.
• Requests results of previous pertinent studies from other facilities

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED