Pre-Arrival Coordinator

Lifepoint Health • Marquette, MI

7d • Onsite

About The Position

A Pre-Arrival Coordinator who excels in this role serves as a resource and liaison between the patient/family, referral source, clinics, and physicians. This role involves selecting the correct patient to ensure medical record accuracy and decrease potential duplicate medical records. The coordinator will pre-register all patient types for services, accurately collecting, processing, and distributing demographic and billing information to appropriate units, providers, ancillary, and service departments. Additionally, they will schedule procedures for all ancillary departments utilizing individual procedure protocols, explaining the procedure, preparation, and requirements. The role also includes determining patient eligibility, coverage, and insurance limitations, and requesting results of previous pertinent studies from other facilities.

Requirements

• High School Diploma or Equivalent Required.
• 1 year Medical Office experience Preferred.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

Nice To Haves

• Associates Degree preferred.

Responsibilities

• Serves as a resource and liaison between the patient/family, referral source, clinics, and physicians.
• Selects correct patient to ensure medical record accuracy and to decrease any potential duplicate medical record possibilities.
• Pre-registers all patient types for services, accurately collecting, processing and distributing demographic and billing information to appropriate units, providers, ancillary and service departments.
• Schedules procedures for all ancillary departments utilizing each individual procedure protocol. Explains the procedure, preparation, procedure information, procedure requirements for each individual procedure.
• Determines patient eligibility, coverage and insurance limitations.
• Requests results of previous pertinent studies from other facilities

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED