Pre-Analytical Laboratory Assistant I

Cynet Systems•Greensboro, NC

About The Position

The Pre-Analytical Assistant I provides general support functions within the Technical Operations Department, including routine specimen processing tasks. The role requires accurate, timely work in a high-volume production environment and an understanding of how specimen processing affects clinical departments and result quality. The position works in a biohazard environment and requires compliance with applicable safety, organizational, and workplace procedures. Schedule flexibility is required, including the ability to support staffing needs on weekends, holidays, on-call, and overtime.

Requirements

High school diploma or GED.
Minimal data-entry skills.
Good organizational skills.
Understanding of specimen types related to tests ordered and clinical department requirements for specimen type, quantity, handling, and delivery.
Understanding of compliance regulations related to test ordering.
Strong verbal and written communication skills.
Ability to handle multiple tasks simultaneously in a high-volume production environment and maintain composure under pressure.
Good judgment in determining appropriate actions to resolve problems.
Flexibility and adaptability to changing work assignments and schedules; willingness to support weekend, holiday, on-call, and overtime staffing needs.
Commitment to internal and external customer requirements and to contributing actively to a team-based working environment.
Ability to perform manual specimen-processing functions accurately and in a timely manner.
Ability to sit, stand, or walk for long periods; lift up to 50 pounds; and maneuver large carts and specimen racks.

Nice To Haves

Medical background, including medical terminology applicable to a clinical laboratory.
Previous experience in a production environment.
Familiarity with mainframe computers.

Responsibilities

Sort and rack specimens, and pick up and deliver specimens to the laboratory.
Store, centrifuge, and aliquot specimens.
Identify problems with specimen types or missing information related to specimen sorting, racking, centrifuging, delivery, and storage; resolve them or forward information for timely resolution.
Research test-order information using translation tables, computer systems, and directories of services, in accordance with compliance policies.
Complete required written documentation legibly and within assigned timeframes.
Meet quality and production standards within six months of completing training.
Report to work on time, follow attendance guidelines, and support department operations during coworker absences.
Learn additional technical operations and specimen processing functions to support career progression.
Maintain a neat and clean work area in accordance with 5S workplace standards and follow safety, compliance, and work-process policies and procedures.
Perform other duties as assigned.