Practice Supervisor - Crossridge Internal Medicine
About The Position
The Practice Supervisor assists with overseeing the overall functioning of Crossridge Internal Medicine, including staff management, workflow development, financial performance, and provider and staff engagement. The position supports the Practice Administrator with revenue integrity, employee engagement, customer relations, and customer satisfaction outcomes. Performance is measured against standards focused on volume, customer service initiatives, productivity, patient satisfaction scores, Joint Commission tracers, and employee engagement scores. The role performs patient-care tasks and administrative functions, meets work-quality, quantity, and timeliness expectations, and assists team members as needed. It responds to internal and external customer needs with sensitivity and professionalism, supports practice projects and goals, and follows hospital, network, and practice safety and compliance policies. Duties may vary as needed, and additional job-related duties may be assigned by the supervisor, subject to reasonable accommodation.
Requirements
- High school diploma.
- Three years of recent healthcare experience, including at least one year in an administrative setting.
- One year of supervisory experience required for BSMH.
- BLS Basic Life Support from the American Heart Association, required within 90 days of hire.
Nice To Haves
- Coursework in medical terminology and healthcare office.
- BLS Basic Life Support from the American Heart Association.
- One year of supervisory experience for RSFH.
Responsibilities
- Perform patient-care tasks while ensuring accurate, safe, and professional care.
- Handle administrative functions related to assigned areas.
- Complete assignments while meeting work-quality, quantity, and timeliness expectations.
- Assist other team members as needed, providing patient care when skilled or certified, or assisting clerical staff when workload requires.
- Respond effectively and sensitively to internal and external customer needs while maintaining a positive, professional image.
- Support practice efforts to meet established projects and goals.
- Follow hospital, network, and practice safety and compliance policies and procedures.
- Demonstrate flexibility in job duties as needed.
- Assist with practice operations, including staff management, workflow development, financial performance, and provider and staff engagement.
- Support the Practice Administrator with revenue integrity, employee engagement, customer relations, and customer satisfaction outcomes.
Benefits
- Competitive pay, incentives, and referral bonuses.
- 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage.
- HSA/FSA options.
- Life insurance.
- Mental health resources and discounts.
- Paid time off.
- Parental and FMLA leave.
- Short- and long-term disability.
- Backup care for children and elders.
- Tuition assistance.
- Professional development and continuing education support.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
