Practice Performance Coordinator

UnitedHealth Group•Gilbert, AZ

1d•$20 - $36•Onsite

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Requirements

High school graduate or GED
Completion of a Medical Assistant program, or Military Medic program
Proficient using Microsoft office applications, including databases, word-processing, and excel spreadsheet
Proficiency in medical terminology and patient safety procedures
Proven solid communication skills to translate and communicate medical information clearly to patients and colleagues

Responsibilities

Analyze data, evaluate for possible data integrity and data deficits and document findings
Analyze and trend HEDIS/STAR rates, identify barriers to improvement of rates and create interpretive exhibits
Obtains quality detail report and flags patient’s charts with the missing measures
Works closely with local leadership to execute quality strategies
Supports and assists PCPs/clinics with quality data collection
Provides reports and monitors performance at local level
Engages PCP and clinic staff in developing strategies to close quality gaps
Supports and improves communication between market and corporate departments
Maintains education/knowledge base of HEDIS/STARs standards and guidelines
Performs all other related duties as assigned