Practice Operations Manager
About The Position
The Law Department, Practice Operations Strategic Support, Center of Excellence is seeking a highly motivated candidate who demonstrates a strong commitment to compliance and understands the vital importance of accountability. The individual must be able to exercise independent judgment and possess the ability to render sound business decisions. The ideal candidate must be well organized, detail oriented, flexible to handle multiple assignments, and meet deadlines in a demanding, high-volume environment. Must possess excellent oral and written communication skills. Must make customer experience a priority and effectively interact with customers, employees in other departments, outside agencies, and various levels of management. This position requires knowledge of litigation practices, information gathering and strong communication skills. This role also includes people leader responsibilities for direct reports, including coaching and feedback, staff development, workload management, performance oversight, and fostering collaboration across the team. Additionally, this role entails people leadership responsibilities for direct reports, including coaching, providing feedback, employee development, overseeing workload and performance, and promoting teamwork within the group.
Requirements
- Strong commitment to compliance
- Understands the vital importance of accountability
- Ability to exercise independent judgment
- Ability to render sound business decisions
- Well organized
- Detail oriented
- Flexible to handle multiple assignments
- Ability to meet deadlines in a demanding, high-volume environment
- Excellent oral and written communication skills
- Make customer experience a priority
- Effectively interact with customers, employees in other departments, outside agencies, and various levels of management
- Knowledge of litigation practices
- Information gathering skills
- Strong communication skills
Responsibilities
- People leader responsibilities for direct reports, including coaching and feedback, staff development, workload management, performance oversight, and fostering collaboration across the team.
- Coaching direct reports
- Providing feedback to direct reports
- Employee development
- Overseeing workload and performance of direct reports
- Promoting teamwork within the group
Benefits
- Rich medical & pharmacy benefits, including vision benefits
- Dental benefits
- Health Savings Accounts
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) with robust matching
- Employer paid Pension Plan
- Employee Stock Purchase Plan with a generous matching contribution
- State of the art Employee Assistance Program
- Paid Parental Leave
- Generous paid time off plus paid holidays
- Family support: emergency backup child, & elder care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Commuter Benefits
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Life and Long-Term Disability Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
