Practice Manager - Neurology

Hartford Healthcare•Bridgeport, CT

About The Position

The Practice Manager serves as a member of the management team, collaborating on organizational business issues, communicating appropriate messages, and supporting and driving corporate initiatives. The manager oversees all activities of the assigned operational practice, providing leadership and direction to direct reports and providers and acting as a positive role model. The role drives the development and execution of short- and long-term business plans and corresponding budgets in collaboration with physician leadership and corporate administration. It also executes business plans by assigning accountability, monitoring progress, making adjustments, and resolving obstacles. The Practice Manager continuously identifies and implements ways to increase profitability, maximize efficiency and productivity, and optimize resource allocation. The manager responds to patient and provider concerns, evaluates workflow and performance to support efficient, high-quality service, analyzes data and acts on significant trends, and identifies opportunities for business growth. The role also leads improvement efforts through staff and provider involvement, project management, and communication, and keeps staff and providers informed about changes.

Requirements

Bachelor's degree in business, healthcare management, or a related field, or equivalent experience.
Minimum 3–5 years of medical practice management experience, preferably in a multi-site practice.
Experience providing effective business leadership to physicians.
Ability to refine, reorganize, or redirect workflow in a timely manner to optimize resources.

Nice To Haves

Advanced clinical or business credentials preferred.
Epic experience preferred.

Responsibilities

Serve as a member of the management team and collaborate on organizational business issues.
Communicate appropriate messages and support and drive corporate initiatives.
Oversee all activities of the assigned operational practice.
Provide leadership and direction to direct reports and providers, and act as a positive role model.
Develop and execute short- and long-term business plans and corresponding budgets with physician leadership and corporate administration.
Assign accountability for business plans, monitor progress, make appropriate adjustments, and find solutions to obstacles.
Identify and implement cost-effective strategies to increase profitability.
Identify and implement ways to maximize efficiency, productivity, and resource allocation.
Respond promptly and effectively to patient and provider concerns.
Evaluate workflow and performance to maximize productivity and efficiency and ensure quality service.
Analyze data reports and act on significant trends affecting departmental effectiveness.
Identify opportunities to grow the business through referrals, new or increased services, regional expansion, or other revenue-enhancing activities.
Drive improvement efforts through staff and provider involvement, project management, and communication.
Implement changes and keep staff and providers up to date with clear and concise communications.