Practice Manager

InterDent Service Corporation • Beaverton, OR

8d • Onsite

About The Position

At Gentle Dental, we believe that exceptional patient care begins with exceptional leadership. As a Practice Manager, you'll lead a talented team, create an outstanding patient experience, and drive the operational success of a thriving dental practice. Working alongside a Director of Operations and Regional Clinical Director, you'll have the autonomy to lead your office while receiving the support, resources, and development opportunities of one of the region's leading dental organizations. If you're a collaborative leader who enjoys developing people, improving operations, and making a meaningful impact on patients and your team, we'd love to meet you.

Requirements

• 3+ years of leadership or management experience
• Proven ability to lead teams, improve operations, and deliver outstanding customer service
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving abilities
• Proficient with Microsoft Office and business software

Nice To Haves

• Dental or healthcare management experience preferred, but strong leaders from other service industries are encouraged to apply
• Denticon experience is a plus
• Bilingual skills are a plus

Responsibilities

• Lead, coach, and inspire front and back office teams
• Foster a positive, collaborative, and accountable culture
• Recruit, onboard, develop, recognize, and retain exceptional talent
• Partner with Human Resources to address employee relations, performance management, and staffing needs
• Oversee the day-to-day operations of a busy dental practice
• Monitor key performance indicators and identify opportunities to improve productivity, patient retention, and financial performance
• Manage office budgets, purchasing, payroll administration, bookkeeping, and cash controls
• Ensure efficient scheduling and workflow to maximize patient access and team productivity
• Deliver a welcoming, service-focused environment for every patient
• Support treatment acceptance by helping patients understand recommended care and insurance benefits
• Oversee dental insurance processes, including HMO and PPO plans and claims management
• Resolve patient concerns with professionalism and empathy
• Maintain compliance with company policies and all applicable federal, state, and local regulations
• Ensure OSHA and workplace safety standards are consistently met
• Utilize practice management software and reporting tools to analyze performance and drive informed business decisions

Benefits

• Medical, Dental, Vision, and Pharmacy coverage for employees and eligible dependents
• Employee Assistance Program
• Basic Life, AD&D, and Long-Term Disability Insurance
• 401(k) with company match
• 120 hours of Paid Time Off annually (salaried positions)
• Six paid holidays plus two floating holidays
• Continuing Education opportunities
• Leadership development and career advancement
• Employee discounts and wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed