Practice Manager-Temp

CityVet•Alexandria, VA

6d•Onsite

About The Position

Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people and the growth of our employees is just as important as the growth of our business. We know we can most efficiently meet our growth goals by investing in the skill sets of our very own team members, so when we say we are a people-centric company, we mean our employees too. Each of our vet-led clinics follows the same people-first care when it comes to its employees and provides them with ample opportunities to become the leaders they aspire to be. All pet lovers welcome CityVet is looking for a Practice Manager to join our team! At CityVet, we know our team of happy people is as unique and diverse as the pets we care for. We recruit and promote CityVet team members based on their abilities and accomplishments and create a welcoming environment for all. Putting people first The Practice Manager (PM) is responsible for the management of the facility in its entirety, including business management, financial management and overall clinical operations management. It is the Practice Managers job to ensure the highest level of customer experience satisfaction and efficient staff management. It is the job of the Practice Manager to implement and enforce all CityVet policies, standards and procedures.

Requirements

Understanding of state and federal safety standards
Knowledge of regulations governing veterinary clinics
High school diploma/GED + 3 years relevant experience or bachelor’s degree

Nice To Haves

Certified Veterinary Practice Manager is desirable, but not required

Responsibilities

Implement and enforce all CityVet policies, standards and procedures.
Ensure the highest level of customer experience satisfaction and efficient staff management.
Manage the facility in its entirety, including business management, financial management and overall clinical operations management.
Interview, hire, onboard, train and supervise facility staff members.
Ensure staff understanding of job responsibilities and career path opportunities.
Provide continuous staff development through professional and clinical training.
Conduct timely performance and salary reviews.
Complete disciplinary actions, up to and including termination.
Monitor and maintain quality control of all daily operations, client care, client service and client records.