Practice Manager - Superior
About The Position
In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. This role utilizes medical practice management skills to drive business results and people leadership skills to develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, the Practice Manager ensures that clients and patients have a positive experience. Through professional relationships with various stakeholders, the role helps optimize the growth of the business. The company is committed to the manager's growth, offering educational opportunities and resources to support their career path.
Requirements
- Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).
- Strong organizational, communication and interpersonal skills.
- A knack for problem solving.
- Conflict management experience.
- Leadership and analytical know-how.
Nice To Haves
- Bachelor’s degree in business or related discipline.
Responsibilities
- Managing day-to-day operations of the hospital.
- Driving business results.
- Developing associates and fostering an engaging team environment.
- Ensuring that clients and patients have a positive experience.
- Optimizing the growth of both businesses (Banfield and PetSmart if applicable).
- Interviewing, hiring and developing associates.
- Evaluating the hospital’s processes, progress and productivity.
- Training associates on how to educate clients about Optimum Wellness Plans®, preventive care, pet health needs and hospital services.
- Educating associates on Banfield guidelines/practices.
- Budgeting and planning for the hospital.
- Supporting daily operations and staff.
- Scheduling associates, coordinating time off and managing continuing education needs.
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Generous Retirement Plans (401(k) and Roth)
- Paid Time Off and Holidays
- Top-Tier Mental Health and Wellbeing Resources (including free coaching and counseling sessions)
- Associate Life Insurance (company-paid) & Supplemental Life Insurance
- Company-Paid Short- and Long-Term Disability
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Paid Parental Leave (for both birth and adoption)
- Continuing Education Allowance (for Eligible Positions)
- Back-Up Child and Elder Care & Family Support Resources
- Fertility and Family Building Support
- Digital Exercise Therapy
- Voluntary Protection Benefits (hospital stays, critical illness, and accidents)
- Legal Plan
- Identity Protection
- Commuter Benefits
- Three Free Optimum Wellness Plans for Pets
- Exclusive Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
