Practice Manager - Urology
About The Position
The Practice Manager manages and coordinates the day-to-day personnel and operations that support comprehensive health care services, with the goals of satisfying patients and promoting financial stability. The role supports clinical quality measures and improvement initiatives, patient access and service, compliance, effective practice workflows, and operational performance. The manager oversees staff, budgets, policies, and office resources, and helps practices implement new information and procedures. Brown University Health employees are expected to model the organization’s values of Compassion, Accountability, Respect, and Excellence, and demonstrate the core Success Factors: Instill Trust and Value Differences; Patient and Community Focus; and Collaborate. Leaders are also expected to Ensure Accountability and Build Effective Teams, Drive Vision and Purpose, and Optimize Work Processes. This position is located at 450 Veterans Memorial Parkway, East Providence, Rhode Island. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with an eight-hour workday. Driving is not required.
Responsibilities
- Ensure achievement of NCQA, ACO, Meaningful Use quality measures, and other clinical quality improvement initiatives.
- Promote continuous quality improvement in patient services and practice workflow.
- Manage and coordinate patient registration, scheduling, insurance verification, and reception.
- Track access to care.
- Ensure compliance with standard, Brown Health Medical Group Primary Care, OSHA, and HIPAA policies and requirements.
- Establish and implement short- and long-range organizational goals, objectives, policies, and operating procedures.
- Monitor and evaluate operational effectiveness and implement changes to improve it.
- Oversee personnel, including work allocation, training, and problem resolution.
- Evaluate employee performance and recommend personnel actions; motivate employees to achieve high productivity and performance.
- Recruit, interview, hire, and onboard new staff.
- Develop procedures and train staff on new policies.
- Develop and monitor office budgets, monitor resource utilization, and initiate purchase requests.
- Communicate new information and policies to practices and assist and guide implementation.
- Comply with federal and local confidentiality laws, including HIPAA, to ensure patient privacy.
- Follow Brown Health Medical Group Primary Care guidelines and policies for protecting patients’ demographic, clinical, and financial information.
- Perform other job-related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
