Practice Manager - Kaplan Dental Clinic

dentalcorp•Toronto, ON

1d•CA$30 - CA$34•Onsite

About The Position

At Kaplan Dental Clinic, our goal is to provide our patients with expedient and quality dental service in a welcoming and friendly environment. Our patients are extremely important to us, and we do our utmost to treat them with respect and with tailored dental service that meets each patient’s unique oral health goals. We offer a wide range of services including emergency services and cosmetic services, hygiene & prevention, and oral surgery. We pride ourselves on providing quality dental care and 5.0 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology. Kaplan Dental Clinic is conveniently located in the heart of Little Portugal at Dundas and Ossington in Downtown Toronto. We are located at street level with parking available close by! Our practice address is 1354 Dundas St W in Toronto. This is a replacement job opening.

Requirements

University or College Diploma in business or office administration
3-5 years experience as a Dental Practice Lead or Dental Practice Manager is required
Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
Strong business acumen and extensive experience in budgeting and forecasting
Strong commitment to maintaining health regulation and operational standards
Willingness to work varied hours to align with business needs
Candidates must be legally authorized to work in Canada.

Nice To Haves

Experience with dental software systems and Microsoft Office is preferred

Responsibilities

Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth
Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team
Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority
Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation
Lead, coach and motivate the team to improve productivity, engagement and retention of patients
Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
Support recruitment efforts to interview dental professionals and assess for best fit
Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process