Practice Manager
About The Position
At Hotze Health & Wellness Center, we believe people deserve a personalized path to better health and vitality. We are a cash-based practice, which allows us to focus on each individual's needs rather than the restrictions of insurance requirements. Our approach emphasizes natural, restorative solutions that help people regain energy, balance, and quality of life-without unnecessary reliance on pharmaceutical drugs. We refer to the people we serve as guests rather than patients. This is intentional: we want the experience here to feel welcoming, respectful, and comfortable-more like being cared for in a hospitality setting than a conventional medical office.
Requirements
- Experience in leading and directing a team.
- Experience in staffing, scheduling, training, coaching, skill development, process improvement, reporting, and program development and implementation.
- Experience in driving operational excellence.
- Experience in achieving financial targets.
- Experience in overseeing staffing strategy and guest scheduling.
- Experience in leading medical team performance.
- Experience in supervising and developing medical practice staff.
- Experience in coordinating implementation of new treatment offerings.
- Experience in overseeing guest service resolution.
- Experience in developing, implementing, and maintaining office policies, procedures, and regulatory compliance standards.
- Experience in managing practice financial operations.
- Experience in leading daily huddles and participating in weekly provider meetings.
Responsibilities
- Leading and directing the nursing and medical support team to ensure maximum results are achieved while providing exceptional guest service.
- Staffing, scheduling, training, coaching, skill development, process improvement, reporting, and program development and implementation.
- Driving operational excellence by identifying and implementing solutions that enhance guest experience, efficiency, and productivity.
- Working to achieve financial targets, with focus on ongoing care, ancillary services, and membership growth.
- Overseeing staffing strategy and guest scheduling to ensure optimal resource utilization and exceptional service delivery.
- Leading medical team performance by setting quarterly priorities, facilitating accountability, and reporting on progress.
- Supervising and developing medical practice staff, including routine 1:1 meetings and performance evaluations.
- Coordinating implementation of new treatment offerings.
- Overseeing guest service resolution to ensure alignment with organizational standards.
- Developing, implementing, and maintaining office policies, procedures, and regulatory compliance standards.
- Managing practice financial operations including budget adherence and invoice oversight.
- Leading daily huddles and participating in weekly provider meetings.
- Creating a draft action plan after the first week of orientation/observation and submitting it to the President.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
