Practice Manager of Surgical Specialties - Gastrointestinal Practice - Full Time

AtlantiCare•Galloway Township, NJ

2d•Onsite

About The Position

The Practice Manager is responsible for the outpatient practice operations, oversight of workflow and performance of support staff required of surgical specialty practices. The Manager works in concert with the Director of Surgery to ensure the delivery of cost-effective, quality patient care in support of business objectives and organizational strategic goals. The Practice Manager oversees operational systems that support the clinical practice, to include patient scheduling and registration, the scope of the certified Medical Assistants and other clerical and support personnel. The Manager maintains equipment and materials inventory, instructs and holds staff accountable for policy and procedure adherence and acts as a liaison with ancillary services, third party payers, physicians, and management to resolve customer service, patient care and financial issues. The Practice Manager may focus on a specific area of expertise within the administration of the surgical specialties, such as information system administration, physician relations, revenue cycle/ reimbursement or financial/budgeting. The Manager provides input on opportunities to enhance and expand services, managed care contracting and builds strong staff and physician relationships. This position participates in short and long term planning for ambulatory services. The Manager supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.

Requirements

Bachelor's degree required or in active pursuit of the degree and attained within 3 years from date of hire or transfer.
Minimum 3 years' experience required as a supervisor or as an administrative/business manager.
Strong Budget Management/Billing experience required.
Strong communication and interpersonal skills required.
Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

Nice To Haves

Preferably within an ambulatory care setting or managed care operations.

Responsibilities

Oversee outpatient practice operations, workflow, and performance of support staff for surgical specialty practices.
Ensure cost-effective, quality patient care in alignment with business objectives and organizational strategic goals.
Manage operational systems including patient scheduling, registration, and the scope of Medical Assistants and other support personnel.
Maintain equipment and materials inventory.
Instruct and hold staff accountable for policy and procedure adherence.
Act as a liaison with ancillary services, third party payers, physicians, and management to resolve issues.
Provide input on opportunities to enhance and expand services and managed care contracting.
Build strong staff and physician relationships.
Participate in short and long term planning for ambulatory services.
Support organizational goals through quality customer service, performance improvement, teamwork, and cooperation.