Practice Manager III Gastroenterology
About The Position
Baptist Health Medical Group is looking for a Practice Manager III for our Gastroenterology practice in Elizabethtown, KY. This role is essential for monitoring daily operations to ensure efficiency and cost-effectiveness, troubleshooting and resolving issues, and supervising office personnel. The Practice Manager will also collaborate with staff and providers on strategic planning, budget development, and financial reporting. Additionally, this position involves calculating provider bonuses, managing claims and collections, and ensuring adherence to institutional policies and patient care standards. A key responsibility is handling patient complaints and ensuring excellent customer service.
Requirements
- Bachelor’s degree in business or health care related field.
- 5+ years of management experience or an equivalent combination of education and experience required.
- Healthcare experience highly preferred.
- Experience in a surgical practice preferred.
- Excellent leadership, analytical and project management skills.
- Must have an in-depth knowledge of the payor environment, patient service delivery systems and federal/state rules and regulations regarding billing processes.
Responsibilities
- Monitor all daily operations of practice to assure practice runs in an efficient cost-effective manner.
- Available to troubleshoot, identify and resolve problems as they arise.
- Supervises office personnel to ensure appropriate staffing levels and assignments are met for efficient clinic operation.
- Meet with office staff and providers as needed to report practice and organizational activities, as well as receive feedback.
- Assist in developing strategic plans and objectives based upon identified needs of patients.
- Assists with the development of office operating budget and ensures office operates within budget.
- Reviews monthly, quarterly, and annual financial reports, which include operating statements, accounts receivable aging, and various performance measures.
- Calculate annual provider bonuses in accordance with their contract.
- Provides direct supervision to internal personnel responsible for claims, credit and collections.
- Maintains established institutional policies and procedures, objectives, quality assurance program, and safety, environmental and infection control standards.
- Ensures the resolution of and/or handles patient complaints or problems regarding patient care, and customer service.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
