Practice Manager II

Baptist Healthcare System•Louisville, KY

1d•Onsite

About The Position

Baptist Health Medical Group is looking for a Practice Manager II for their Urgent Care clinic in Louisville, Shelbyville Rd. This role is responsible for the daily operations and supervision of the practice, including objective measures in a “balanced scorecard” approach. The Practice Manager will also schedule physician and staff personnel, manage leave requests, and make recommendations regarding equipment and supplies. They will prepare and submit an annual budget, work with Marketing and Public Relations to enhance the clinic's public image, and establish an efficient patient flow system. Additionally, the Practice Manager will maintain positive working relationships, serve as the facility’s representative to the business community, plan new programs, research and develop plans to market services, handle daily balancing, bank depositing, and invoice processing. They will also conduct periodic audits of charts, policies, and procedures, and be responsible for interviewing, hiring, orientation, development, and evaluation of employees.

Requirements

Associate’s degree in business or health care related field.
4+ years of relevant experience; or an equivalent combination of education and experience required.
Excellent leadership, analytical and project management skills as demonstrated by the ability to manage personnel and technical issues and the knowledge of financial analysis tools and PC skills.
Must have an in-depth knowledge of the payor environment, patient service delivery systems and federal/state rules and regulations regarding billing processes.

Responsibilities

Responsible for the daily operations and supervision of the practice, including objective measures in a “balanced scorecard” approach.
Schedules physician and staff personnel and manages leave requests.
Make recommendations regarding equipment and supplies needed to maintain efficient operations; order supplies and equipment as needed.
Prepare and submit an annual budget.
Work with Marketing and Public Relations as needed to enhance public image of the clinic.
Establishes and maintains an efficient and responsive patient flow system.
Establishes and maintains positive working relationships with patients, visitors, physicians. employees and coworkers.
Serves as the facility’s representative to the business community and public at large.
Plan new programs to be developed within the office.
Researches and isolates opportunities and develops plans for Director review to market new or existing services the facilities may offer.
Daily balancing and bank depositing and invoice processing.
Must be able to conduct periodic audits of charts, policies and procedures and/or direct this process for the entire facility.
Responsible for interviewing, hiring, orientation, development, and evaluation of employees.