Practice Manager II

BHS•Louisville, KY

2d•Onsite

About The Position

Baptist Health Medical Group is looking for a Practice Manager II for their Urgent Care clinic in Louisville, Shelbyville Rd. This role is responsible for the daily operations and supervision of the practice, including objective measures in a “balanced scorecard” approach. The Practice Manager II will also schedule physician and staff personnel, manage leave requests, and make recommendations regarding equipment and supplies. They will prepare and submit an annual budget, work with Marketing and Public Relations to enhance the clinic's public image, and establish and maintain an efficient patient flow system. Additionally, this role involves establishing positive working relationships with patients, visitors, physicians, employees, and coworkers, and serving as the facility’s representative to the business community and public. Planning new programs, researching opportunities, and developing marketing plans for new or existing services are also key responsibilities. The role includes daily balancing, bank depositing, invoice processing, and conducting periodic audits of charts, policies, and procedures. The Practice Manager II is responsible for interviewing, hiring, orientation, development, and evaluation of employees.

Requirements

Associate’s degree in business or health care related field
4+ years of relevant experience; or an equivalent combination of education and experience required.
Excellent leadership, analytical and project management skills as demonstrated by the ability to manage personnel and technical issues and the knowledge of financial analysis tools and PC skills.
Must have an in-depth knowledge of the payor environment, patient service delivery systems and federal/state rules and regulations regarding billing processes.

Responsibilities

Responsible for the daily operations and supervision of the practice, including objective measures in a “balanced scorecard” approach.
Schedules physician and staff personnel and manages leave requests
Make recommendations regarding equipment and supplies needed to maintain efficient operations; order supplies and equipment as needed.
Prepare and submit an annual budget
Work with Marketing and Public Relations as needed to enhance public image of the clinic.
Establishes and maintains an efficient and responsive patient flow system.
Establishes and maintains positive working relationships with patients, visitors, physicians. employees and coworkers
Serves as the facility’s representative to the business community and public at large
Plan new programs to be developed within the office. Researches and isolates opportunities and develops plans for Director review to market new or existing services the facilities may offer
Daily balancing and bank depositing and invoice processing
Must be able to conduct periodic audits of charts, policies and procedures and/or direct this process for the entire facility.
Responsible for interviewing, hiring, orientation, development, and evaluation of employees