Practice Manager II

Sentara HealthNorfolk, VA
Onsite

About The Position

Sentara Pulmonary, Critical Care and Sleep Specialists in Norfolk, VA is now hiring a full-time Practice Manager II! This role partners with clinical leadership in a dyad model to ensure the efficient and effective operations of one or more clinics/practices with 11-24 staff members and/or complexity operations score 2 for hospital or office-based specialties. The Practice Manager II provides overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management, and compliance with organizational and ambulatory care policies, regulations, and standards of care. They are accountable for personally monitoring and engaging team members and other resources to improve financial performance, quality, patient experience, and team member performance.

Requirements

  • Associate's Level Degree
  • Healthcare experience: 2 years
  • Leadership experience: 2 years

Responsibilities

  • Ensure the efficient and effective operations of one or more clinics/practices.
  • Provide overall supervision of staff.
  • Oversee all aspects of operations including customer service, budget, risk management, and compliance with organizational and ambulatory care policies, regulations, and standards of care.
  • Monitor and engage team members and other resources to improve financial performance, quality, patient experience, and team member performance.

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Annual discretionary bonus
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