Practice Manager II - FT - Days - Pines Blvd
About The Position
The Practice Manager II oversees and manages administrative functions within assigned offices or divisions and manages the day-to-day operations of a physician practice. The role supports Memorial Healthcare System’s service vision and quality of care. The manager must meet a net operating revenue objective greater than $1 million but less than $2.5 million per fiscal year to sustain Manager Level II; results outside that range may result in a change in manager level. The position requires critical thinking, effective communication, problem-solving, decisive judgment, and the ability to work with minimal supervision in a stressful environment. It also requires collaborative relationship-building and appropriate action in response to challenges.
Requirements
- High school diploma or equivalent.
- One year of leadership experience.
- Critical thinking, effective communication, and problem-solving skills.
- Decisive judgment and the ability to work with minimal supervision in a stressful environment.
- Ability to work collaboratively, build relationships, and take appropriate action.
Nice To Haves
- Previous practice management experience.
- Associate or bachelor's degree.
Responsibilities
- Manage staff relations, including performance management, staff satisfaction, and conflict management.
- Oversee scheduling, recruitment, and payroll.
- Manage, monitor, and assist in developing departmental budgets; report monthly budget variances to practice leadership and the CFO.
- Identify and report practice issues and opportunities, including associated action plans.
- Manage regulatory compliance, departmental contracts, and vendor relations.
- Determine and justify needs for systems, equipment, and supplies; monitor usage and oversee proper working order and supply stock.
- Support special projects and business analysis as requested.
- Develop and implement organizational policies and procedures.
- Develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as needed.
- Assist in developing departmental goals, standards, and objectives that support the organization’s strategic plan and vision.
- Manage customer needs face-to-face or by phone, triage calls to assess or authorize urgent and emergent appointments, and round on staff and patients.
- Maintain monthly metrics and physician CME records, handle legal requests, and act as a backup to the Director.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
