Practice Manager II - Prattville Medical Park

Baptist Health • Prattville, AL

4d • Onsite

About The Position

The Manager, Physician Practices II manages the daily operations of an employed physician clinic within Baptist Health Physician Group. The role oversees clinic operations, personnel management, staff training, ancillary services, financial management, purchasing and inventory, records management, quality improvement, corporate compliance, facility and equipment maintenance, and physician relations. The Manager functionally supervises front-office and back-office staff, maintains positive and professional relationships with customers, and provides leadership and direction to clinic staff on practice-management matters. The Manager also works cooperatively with other Baptist Health departments to share staffing and other resources and support efficient operations across employed physician practices.

The position requires sitting for 30% of the workday and mobility for 70%. It involves occasional stooping, bending, kneeling, and crouching; frequent reaching, hand use, and repetitive action; and occasional lifting or carrying up to 15 pounds and pushing or pulling up to 50 pounds. Continuous speaking with clear diction, conversational hearing sensitivity, and close- and distant-range visual acuity are required. The work takes place indoors, protected from weather but not necessarily from temperature changes, with minimal noise and substantial computer use. The role may involve occasional electrical-shock risk and some exposure to infectious disease and hazardous chemicals, as well as occasional radiation exposure.

Requirements

• A bachelor's degree in Business Administration or another healthcare-related field is strongly preferred.
• In lieu of a degree, 3–5 years of applicable experience within Baptist Health or an affiliate, or at least 5 years in healthcare outside Baptist Health with at least 2 years of management or supervisory experience is required.
• Ability to manage people, processes, and technology in an ambulatory clinic setting.
• Ability to create budgets and manage operations to meet budget objectives.
• Knowledge of physician licensure, insurance contracts, coding and billing regulations, and physician compensation plans.
• Strong leadership and team-building skills.
• Self-motivated and able to work with minimal supervision.
• Excellent oral and written communication skills.
• Knowledge of TQM, Lean, and other process-improvement methodologies.
• Ability to anticipate issues and develop solutions.
• Strong customer-service and conflict-resolution skills.
• Knowledge of the use and maintenance of standard patient-care equipment used in a medical practice.
• Computer literacy sufficient to work in a networked PC environment using standard business and medical software.
• Strong sense of urgency and ability to convey that urgency to subordinate staff.

Nice To Haves

• Registered Nurse (RN).
• CMPE, CPC, CHE, FACHE, or a similar designation.

Responsibilities

• Manage the daily operations of an employed physician clinic within Baptist Health Physician Group.
• Oversee personnel management and staff training.
• Manage ancillary services, clinic finances, purchasing and inventory, and records.
• Oversee quality improvement and corporate compliance.
• Maintain clinic facilities and equipment.
• Manage clinic physician relations.
• Functionally supervise front-office and back-office staff.
• Provide leadership and direction to clinic staff on practice-management matters.
• Work with other Baptist Health departments to share staffing and other resources and facilitate efficient operations across physician practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager