Practice Coordinator

Northwest Orthopaedic SpecialistsSpokane Valley, WA
$18 - $31Onsite

About The Position

Northwest Orthopaedic Specialists (NWOS) is seeking a Practice Coordinator to join our Valley Office team. In this role, you will serve as the primary administrative support for a physician and/or physician assistant, helping ensure efficient daily clinic operations and exceptional patient care. Responsibilities include coordinating and scheduling appointments, obtaining insurance authorizations, and providing outstanding service to patients throughout their care experience.

Requirements

  • High School Diploma or equivalent required

Nice To Haves

  • Previous Medical Office experience preferred, but not required
  • Graduated from an accredited medical office program preferred, but not required

Responsibilities

  • Answers patient calls and provides excellent customer service
  • Serves as the primary point of contact for patients, insurances, and providers
  • Coordinates appointments with staff and provider's schedules
  • Verifies insurance eligibility, authorization and on occasion, benefits.
  • Manages incoming new patient referrals by scheduling patients and ensures all insurance referrals are in place prior to appointment.
  • Completes patient registration at the time of scheduling meeting all MIP requirements.
  • Completes non-surgical documents such as workers compensation and disability forms, processes/routes all provider mail in a timely manner.

Benefits

  • Medical, Dental, and Vision Insurance
  • Company Paid Basic Life & ADD Insurance
  • Company Paid Long Term Disability Insurance
  • Voluntary Short Term Disability Insurance
  • Voluntary Life & ADD Insurance
  • Health Savings Account
  • Employee Assistance Program
  • Voluntary AFLAC Options
  • Employee Discount
  • 401k Employer Match (eligible after 1 year)
  • 401k Profit Sharing after (eligible after 1 year)
  • PTO
  • 7 paid holidays
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