Practice Coordinator

Rochester Regional Health

6d•$19 - $25•Onsite

About The Position

Responsible for performing and/or supervising the daily business office functions and operations of non-provider staff in conjunction with the manager. This role involves collaborative work with the Manager to ensure monthly/quarterly reporting, departmental orientation/precepting oversight for new non-provider staff, and assisting with performance appraisals. The Practice Coordinator ensures mandatory in-services are completed, maintains office staffing schedules, and provides support for payroll activities. They also attend and participate in monthly meetings, develop agendas, and disseminate information. Additionally, this role assists with oversight of departmental office supplies within budget, performs medical secretary functions when necessary, and assumes a leadership role in the practice manager's absence. Other duties include assisting with telephones, appointment scheduling, filing, and maintaining petty cash and change funds. The Practice Coordinator must maintain up-to-date knowledge of and ensure compliance with internal and external regulatory and third-party payor requirements, policies, and procedures. They will review and input data for all office charges, including ICD9-CM diagnosis coding of encounter forms where applicable. For Unity Dental Groups ONLY, they perform all functions of a dental secretary and dental assistant when necessary.

Requirements

Two years of medical office experience with computer systems.
Computer experience needed with Word and Excel.
Excellent organizational, communication, and customer-focused skills needed.
Must have excellent keyboard skills and be familiar with the Windows environment.
AS: Nursing (Required)
BLS - Basic Life Support - American Heart Association (AHA)
RN - Registered Nurse - New York State Education Department (NYSED)

Nice To Haves

AAS preferred.
Previous supervisory/leadership experience preferred.

Responsibilities

Works collaboratively with Manager to ensure monthly/quarterly reporting.
May be responsible for departmental orientation/precepting oversight for new non-provider staff and may assist the manager with preparations for the ongoing and annual performance appraisals of the non-provider staff.
Ensures that the annual mandatory in-services are completed by all staff.
Maintains/assists office staffing schedules and provides a procedure for covering absences, including floating of internal staff, usage of per diem and/or temps, and sharing staff between offices.
Provides support to the Manager for accurate completion and timely submission of departmental time sheets/payroll activities.
Attends and/or participates in documented monthly meetings; including developing an agenda for staff meetings and disseminating information to office staff.
Assists with oversight of departmental office supplies within budget.
Performs all functions of medical secretary when necessary.
Assumes leadership role in the practice manager's absence.
Assists with telephones, appointment scheduling and filing.
Assists with maintaining petty cash fund and change fund.
Maintains up-to-date knowledge of, and ensures compliance with, all internal and external regulatory and third-party payor requirements, policies and procedures, if applicable.
Reviews/Inputs data of all office charges, including ICD9-CM diagnosis coding of encounter forms where applicable.
For Unity Dental Groups ONLY: Performs all functions of a dental secretary and dental assistant when necessary.