Practice Coordinator - Urgent Care - Airport

Baptist Health Care•Pensacola, FL

11d

About The Position

The Practice Coordinator facilitates the practice’s operations, including patient satisfaction, staff scheduling assistance, patient flow, and coding support. The role oversees departmental correspondence and communication and assists with submitting and maintaining regulatory, medical, and billing documentation. Working closely with providers, the coordinator helps ensure procedures are charged and entered promptly and assists with internal coding and chart audits. The coordinator resolves departmental issues, supports efficient patient flow, serves as the primary contact for practice operational functions, and may perform any front-office role as needed to support practice operations.

Requirements

High school diploma or equivalent.
At least 1 year of healthcare-related experience.
Knowledge of computer-based data management programs.
Knowledge of health plans and managed care plans.
Knowledge and understanding of medical coding guidelines.
Knowledge of CPT, ICD-10, and HCPCS codes.
Strong interpersonal and organizational skills.

Responsibilities

Understand and coordinate the practice’s daily operations and resolve operational issues.
Oversee the day-to-day activities of the medical practice.
Serve as the initial point of contact for practice operational functions.
Coordinate communication between team members and physicians or clinical associates to support appropriate care and outcome planning.
Ensure providers and staff follow company policies, procedures, and standards and remain compliant with external regulatory authorities.
Ensure clinical associate documentation meets internal standards.
Order office supplies and keep the department stocked with necessary supplies.
Communicate departmental, organizational, and industry information to staff.
Support the department’s operational excellence and ensure quality services are delivered in accordance with applicable policies, procedures, and professional standards.
Assist with staff schedules, patient flow, coding issues, correspondence, and regulatory, medical, and billing documentation.
Work with providers to ensure procedures are charged and entered promptly; assist with internal coding and chart audits.
Perform front-office roles as needed to support practice operations.