About The Position

The Practice Coordinator provides direct business operations and administrative support to medical directors, site physician partners, advanced providers, and scribe employees when applicable. The coordinator serves as an interface between site leadership, the practice, the hospital, and the community, and supports provider teams in their interactions with hospital executives, nursing leadership and staff, and Vituity support teams. The role supports site financial administration, office operations, practice software and systems, clinical scheduling coverage, patient census activities, operational programs, provider and employee onboarding, credentialing, compliance, human resources coordination, medical records, revenue-cycle submissions, charge capture, billing and documentation compliance, and mandated forms and requests. Specific duties vary based on the site and practice line. The position is based at Foothill Presbyterian Hospital in Glendora, California, a 105-bed hospital with a cardiac center and open ICU. The practice reports 45 total daily encounters, including admits, list, and discharges. The hospital’s Vituity-staffed emergency medicine team runs codes; procedures are not required, with interventional radiology available during the week and an intensivist on weekends. Vituity describes a purpose-driven culture focused on improving lives through shared goals, teamwork, recognition, and support for colleagues. The posted base salary range is $23.95–$29.93, exclusive of fringe benefits or potential bonuses. The position is eligible for an annual corporate Success Sharing bonus based on company performance. Final base salary depends on factors such as skills, education, and experience.

Requirements

  • High school diploma or equivalent.
  • 0–2 years of administrative experience in an office or healthcare setting.
  • Knowledge of healthcare and medical terminology.
  • Intermediate skills in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Strong consultation skills and ability to seek out information.
  • Strong work ethic, organizational skills, and interpersonal skills.
  • Ability to prioritize and work in a stressful environment.
  • Ability to work independently, stay motivated, and meet deadlines.
  • Ability to express ideas and convey information effectively in verbal and written communications.
  • Ability to create a positive environment, understand client/customer relationships, and promote a positive Vituity image.
  • Ability to use office equipment and automated systems, applications, and software at an acceptable level of proficiency.
  • Ability to establish and maintain effective working relationships required by the duties of the position.
  • Ability to read, understand, and communicate in English sufficiently to perform the duties of the position.

Nice To Haves

  • Associate degree in a related healthcare or healthcare administration field.
  • Experience working in the healthcare field.

Responsibilities

  • Coordinate site Vituity leadership and act as an interface between the practice, hospital, and community, as appropriate to the site.
  • Coordinate the provider team’s interactions with hospital C-suite, nursing leadership and staff, and Vituity support teams, as appropriate to the site.
  • Provide administrative support to the site medical director and site management team.
  • Support site financials, including contract stipends, expense reimbursements, and site payroll timecards, as applicable.
  • Serve as the super user for Vituity software applications and as a point person for hospital software and hardware systems.
  • Support providers involved as percipient witnesses in criminal or civil disputes, including receiving and routing subpoenas, scheduling depositions and trial testimony, developing a provider fee schedule, and involving the malpractice carrier as appropriate.
  • Provide office support, including meeting support, office systems, supplies, site events, procedure manuals, and customer service.
  • Facilitate daily patient census activities and attend multidisciplinary rounds, as applicable.
  • Find coverage for site clinical schedules as needed to ensure adequate coverage and avoid disruption to patient care, as applicable.
  • Collect minimal data metrics, as applicable.
  • Provide administrative support for site operational programs, including operations meetings, patient experience, quality/performance improvement, advanced provider and/or scribe programs, and student or resident rotations.
  • Collaborate with the medical director and/or site management team on recruiting and onboarding providers and employees, including locums, reservists, residents, and students.
  • Help ensure licensed providers complete recredentialing on time and maintain licenses, certificates, and credentials required by Vituity and the hospital Medical Staff Office.
  • Help ensure site partners and employees comply with Vituity and hospital programs, mandated training, and other requests.
  • Serve as the point person for Vituity People Operations (Human Resources), maintain an accurate site roster, and assist with compliance with employment law and Vituity policies.
  • Submit medical records and data to Revenue Cycle Management in a timely manner and ensure appropriate charge capture in the designated system, as applicable.
  • Ensure billing and documentation compliance by completing site WIP/TAD lists and answering routine provider questions.
  • Ensure completion of required forms and requests, including death certificates, physician office requests, state-specific workers’ compensation and motor vehicle department reporting, and pharmacy requests.

Benefits

  • Superior health plan options.
  • Dental, vision, HSA/FSA, life, and AD&D coverage.
  • 401(k) retirement savings plan with a $1.20 match per dollar contributed up to 6%, plus discretionary profit-sharing contributions; eligibility begins in January following 18 months of service.
  • Generous paid time off starting at 3–4 weeks annually.
  • Student loan refinancing discounts.
  • Professional and career development program.
  • Employee assistance program (EAP) and travel assistance.
  • Wellness program.
  • Eligibility for an annual corporate Success Sharing bonus based on company performance.
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