Practice Coordinator - Hospital Medicine

MedAmerica • Glendora, CA

12h • $24 - $30 • Onsite

About The Position

The Practice Coordinator provides direct business operations and administrative support to medical directors, site physician partners, advanced providers, and scribes when applicable. Depending on the site practice, the coordinator serves as a liaison between site leadership, the provider team, the hospital, and the community, and coordinates with hospital executives, nursing leadership and staff, and Vituity support teams.

The role supports site financial and operational activities, Vituity and hospital software systems, office operations, provider scheduling and coverage, patient census processes, operational programs, recruiting and onboarding, credentialing, compliance, human resources coordination, medical records, billing, documentation, and required forms. Responsibilities vary according to the needs of the practice.

This position is based at Foothill Presbyterian Hospital in Glendora, California. The hospital has 105 beds, a cardiac center, and an open ICU. The practice has approximately 45 total encounters per day, including admissions, lists, and discharges. The Vituity-staffed emergency medicine team runs codes. No procedures are required; interventional radiology is available during the week and an intensivist is available on weekends.

The role requires a high school diploma or equivalent and 0–2 years of administrative experience in an office or healthcare setting. An associate degree in a related healthcare or healthcare administration field and healthcare experience are preferred. The position offers a base salary range of $23.95–$29.93, exclusive of fringe benefits or potential bonuses, and eligibility for an annual corporate Success Sharing bonus program.

Requirements

• High school diploma or equivalent.
• 0–2 years of administrative experience in an office or healthcare setting.
• Knowledge of healthcare and medical terminology.
• Intermediate skills in MS Excel, Word, PowerPoint, and Outlook.
• Strong consultation skills and ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to work independently, stay motivated, and meet deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Ability to create a positive environment, understand client/customer relationships, and promote Vituity’s positive image.
• Ability to use office equipment and automated systems, applications, and software at an acceptable level of proficiency.
• Ability to establish and maintain effective working relationships required by the position’s duties.
• Ability to read, understand, and communicate in English sufficiently to perform the duties of the position.

Nice To Haves

• Associate degree in a related healthcare or healthcare administration field.
• Experience working in the healthcare field.

Responsibilities

• Coordinate site Vituity leadership and serve as an interface between the practice, hospital, and community, as appropriate to the site.
• Coordinate the provider team with hospital C-suite, nursing leadership and staff, and Vituity support teams, as appropriate.
• Provide administrative support to the site medical director and site management team.
• Support site financial activities, including contract stipends, expense reimbursements, and site payroll timecards, as applicable.
• Serve as the super user for Vituity software applications and as a point person for hospital software and hardware systems.
• Support providers involved as percipient witnesses in criminal or civil disputes, including routing subpoenas, scheduling depositions and trial testimony, developing a provider fee schedule, and involving the malpractice carrier as appropriate.
• Provide office support, including meeting support, office systems and supplies, site events, procedure manuals, and customer service.
• Facilitate daily patient census activities and attend multidisciplinary rounds, as applicable.
• Find coverage for clinical schedules as needed to maintain adequate coverage and avoid disruption to patient care.
• Collect minimal data metrics, as applicable.
• Provide administrative support for site operational programs, including operations meetings, patient experience, quality and performance improvement, advanced provider and scribe programs, and student or resident rotations.
• Coordinate recruiting and onboarding for new providers and employees, locums, reservists, residents, and students with the medical director or site management team.
• Help ensure licensed providers complete recredentialing on time and meet licensing, certification, and credential requirements of Vituity and the hospital Medical Staff Office.
• Help ensure site partners and employees comply with Vituity and hospital programs, mandated training, and requests.
• Serve as the point person for Vituity People Operations (Human Resources), maintain an accurate site roster, and assist with employment-law and Vituity-policy compliance.
• Submit medical records and data to Revenue Cycle Management on time and ensure appropriate charge capture in the designated system, as applicable.
• Support billing and documentation compliance by completing site WIP/TAD lists and answering routine provider questions.
• Ensure required forms and requests are completed, including death certificates, physician office requests, state-specific workers’ compensation and motor vehicle department reporting, and pharmacy requests.

Benefits

• Superior health plan options.
• Dental, vision, HSA/FSA, life, and AD&D coverage.
• 401(k) retirement savings plan with a $1.20 match for every dollar contributed up to 6%, plus discretionary profit-sharing contributions; eligibility begins the January following 18 months of service.
• Generous paid time off starting at 3–4 weeks annually.
• Student loan refinancing discounts.
• Professional and career development program.
• Employee assistance program (EAP) and travel assistance.
• Wellness program.
• Eligibility to participate in the annual corporate Success Sharing bonus program, based on company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED