Practice Coordinator, Internal Medicine

Mass General Brigham•Hingham, MA

5d•$54,059 - $78,686•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Brigham and Women’s Health Care Center in Hingham located at 6 Shipyard Drive offers expert care in a safe and comfortable environment by our highly experienced clinicians and technicians. We deliver a full range of preventive and health maintenance care. We not only treat a range of acute and chronic health problems, but we also coordinate our patients’ care when they need treatment by specialists. Our other office sits directly across from the popular Hingham Shipyard shopping center and walking area, giving employees convenient access to restaurants, retail, and outdoor spaces! We also provide free parking for all team members! We are seeking a full-time Practice Coordinator to join our collaborative team supporting both our Scituate and Hingham locations Monday through Friday from 8:30am- 5:00pm. This role offers the opportunity to work closely with providers and staff across two welcoming practices while helping to deliver a seamless and exceptional patient experience. The Practice Coordinator serves as a key liaison between the Practice Manager and support staff, including Front Desk team members and Medical Assistants, ensuring smooth daily operations and strong team collaboration. This is a great opportunity for someone who thrives in a fast-paced, team-oriented environment and enjoys making a meaningful impact on both staff and patient experience.

Requirements

High School Diploma or Equivalent required
supervisory experience 0-1 year required
experience working in an academic healthcare environment 2-3 years required

Nice To Haves

Associate's Degree Related Field of Study preferred

Responsibilities

Coordinates and oversees day to day operation outpatient practices.
Supervise clinical support staff, including all applicable human resource processes and practice operational duties.
Responsible for recruiting, hiring, evaluating, training and developing support staff.
Provides day to day supervision and direction to support staff.
Assigns work and monitors performance.
Monitors/coordinates managed care/billing function including referral process, insurance verification, registration, cash collection, encounter forms and billing.
Participates in the assessment and management of operational functions including patient scheduling, wait times, staff coverage, ancillary tests and follow up appointments, phone systems, transcription services and volume issues.
Oversees purchase orders, petty cash and check requests.
Maintains and orders office supplies and equipment.