Practice Administrator

AdventHealth•Port Orange, FL

2d•Onsite

About The Position

Manages day-to-day operations and processes in assigned practices to ensure efficiency and effectiveness. Directly supports physicians by addressing needs, issues, and challenges in a timely manner. Monitors practice metrics to meet organizational and practice goals, including patient experience and employee engagement. Provides guidance, coaching, and mentoring to office leaders and staff to achieve optimal engagement. Supervises recruitment, selection, training, evaluation, discipline, and termination of staff. Oversees overall results for practices, including employee engagement, physician engagement, patient experience, financial performance, and market growth. Communicates expectations and company strategy, process, and policy changes to all providers and staff. Assists with budget planning, reporting, and communication of new financial plans to providers and leaders. Supervises financial performance of practices and makes necessary adjustments. Manages projects such as construction, IT, and materials management, and oversees the physical plant. Performs other duties as assigned.

Requirements

Master's Degree
Basic Life Support - CPR Cert (BLS)
Excellent interpersonal, oral, and written communication skills
Knowledge of medical technology and terminology
Experience in finance and accounting skills with regards to the oversight of a departmental budget
Data analysis and critical thinking
Exceptional organizational skills as demonstrated by the ability to manage multiple tasks/deadlines
Ability to develop positive working relationships with members of multiple teams
Highly professional with excellent customer service skills
Skill in organizing work, making assignments, and achieving goals and objectives
Skill in utilizing computer software to include word-processing, spreadsheets, database, and general accounting

Nice To Haves

5+ years of related experience
Certified Medical Office Manager (CMOM)
An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement: Master's Degree OR Bachelor's Degree AND 2+ years of healthcare leadership experience OR Associate's Degree AND 4+ years of healthcare leadership experience OR High School Grad or Equiv AND 6+ years of healthcare leadership experience.

Responsibilities

Manages day-to-day operations and processes in assigned practices to ensure efficiency and effectiveness.
Directly supports physicians by addressing needs, issues, and challenges in a timely manner.
Monitors practice metrics to meet organizational and practice goals, including patient experience and employee engagement.
Provides guidance, coaching, and mentoring to office leaders and staff to achieve optimal engagement.
Supervises recruitment, selection, training, evaluation, discipline, and termination of staff.
Oversees overall results for practices, including employee engagement, physician engagement, patient experience, financial performance, and market growth.
Communicates expectations and company strategy, process, and policy changes to all providers and staff.
Assists with budget planning, reporting, and communication of new financial plans to providers and leaders.
Supervises financial performance of practices and makes necessary adjustments.
Manages projects such as construction, IT, and materials management, and oversees the physical plant.
Performs other duties as assigned.