Practice Administrator

Axia Women's Health • Radnor Township, PA

10h • Onsite

About The Position

We are currently recruiting for a Practice Administrator at Main Line Women's Healthcare. This position will oversee and travel to all three associated care centers- Bryn Mawr, Plymouth Meeting & King of Prussia. This role is an on-site position.

Requirements

• Proven ability to manage and motivate a diverse team of professionals.
• Excellent organizational, leadership, and interpersonal skills.
• Excellent verbal and written communication.
• Demonstrated ability to establish and maintain effective working relationships with personnel across various facilities as well as external entities.
• Strong Knowledge of Microsoft Office Suite.
• Ability to adapt to changes in the healthcare industry and stay updated on current trends and practices.
• 4-year degree from an accredited college in business, healthcare, or related field required.
• 3 plus years of experience managing a high-volume practice required, OB/GYN or Fertility specialty preferred.
• Experience managing a multi-site practice.
• Experience managing 30+ colleagues.
• Knowledge of electronic billing process and medical insurance.
• Experience with electronic health records (EHR) systems and healthcare information technology (eCW preferred).

Nice To Haves

• OB/GYN or Fertility specialty preferred.

Responsibilities

• Participates in the strategic growth plan for Care Center. Assist in the development and implementation of long-term business plans and initiatives to enhance the practice’s growth and profitability.
• Collaborate with clinical staff to develop and implement quality improvement initiatives, ensuring that the practice delivers high-quality healthcare services and meets or exceeds industry standards.
• Drives achievement of operational KPIs (front end denials, productivity increases, etc.).
• Leverages data (tableau) to support care center decision making.
• Identifies trends and issues related to billing/payor concerns in collaboration with RCM partners, presents concerns with plans for resolution.
• Leads or participates in MSO or regional based initiatives or programs.
• Develops, documents, implements care center workflows to optimize operational efficiencies in collaboration with MSO supports.
• Supervises startup of new programs and revenue streams at the Care Center.
• Facilitates ROI on potential revenue opportunities or expansion.
• Oversight for the patient experience, drives improvement and action planning.
• Escalation and management of patient complaints.
• Ensures adherence to cash management processes including weekly deposits being completed.
• Manages expenses in accordance with set budgets (clinical and non-clinical), makes recommendations for saving opportunities.
• Provides oversight for all spending (office supply, medical supply, etc.).
• Ensures POs are accurate in Coupa.
• Works closely with the marketing team on projects related to the care centers, including oversight of social media activities, marketing events, care center promotional materials.
• Liaison with referring practices.
• Manages compliance with regulatory and state governing bodies in collaboration with MSO supports (CLIA, OSHA, CDC, DOH).
• Oversight of the colleague experience, driving achievement of colleague satisfaction targets.
• Drives the colleague lifecycle (recruitment through separation).
• Implements staff recognition programs.
• Performance Management.
• Interprets policies, objectives and operational procedures.
• Mentoring of new care center managers and/or managers in training.
• Oversees provider support including scheduling, on call scheduling, reimbursement, PTO, etc.
• Provider/physician credentialing.
• Coordination with lead physician on care center matters.
• Facilitates any needs that arise with Labor & Delivery or other departments at affiliate hospital.
• Facility maintenance/equipment.
• Directly oversees 1 care center with up to 3 locations.
• Travel required up to 20% of the time.
• Overall management of both clinical/non-clinical care center colleagues, approximately 30-45 colleagues, 11-14 providers.

Benefits

• Full time benefit-eligibility beginning the first of the month after hire
• 401(k) with company match
• Generous PTO offering with additional time off for volunteering
• Choice of multiple medical insurance plans to best meet your needs
• Access to Axia providers at little to no cost through Axia’s medical insurance
• Axia-paid life insurance, short term and long term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level