Practice Administrator - Cardiology
About The Position
The Practice Administrator oversees: 1) two or more medical practice offices enabling the practices to carry out its daily work and patient care effectively and efficiently; or, 2) one or more medical practice offices enabling the practice(s) to carry out its daily work and patient effectively and efficiently and long term special assignments, projects, or central functions. Responsible for critical success metrics of the practice including financial oversight, scheduling and assigning work, resolving problems, collecting data, project management, implementing goals and carrying an assigned workload or filling in as necessary. Identifies problems and recommends solutions. Implements and monitors departmental goals and objectives for the office/s. Analyzes needs and develops recommendations in order to align with the strategic direction of the organization. Ensures that all staff members communicate and interact with patients in a courteous, respectful, and businesslike manner. Holds staff accountable for customer service standards; intercedes and takes appropriate action when incidents occur. Coaches and mentors employees to be successful in contributing to the achievement of individual and office objectives. Interviews candidates and makes hiring decisions. Orients new hires and provides on-going training and education to staff, utilizing standard work and procedures.
Requirements
- Associates Degree in Business Management/Healthcare Management or related field
- 5 years leading a customer service focused team.
- Employee relation and talent management experience
Nice To Haves
- 7-10 years medical office experience or equivalent combination of education and work experience preferred
Responsibilities
- Oversees two or more medical practice offices enabling the practices to carry out its daily work and patient care effectively and efficiently, or one or more medical practice offices enabling the practice(s) to carry out its daily work and patient effectively and efficiently and long term special assignments, projects, or central functions.
- Responsible for critical success metrics of the practice including financial oversight, scheduling and assigning work, resolving problems, collecting data, project management, implementing goals and carrying an assigned workload or filling in as necessary.
- Identifies problems and recommends solutions.
- Implements and monitors departmental goals and objectives for the office/s.
- Analyzes needs and develops recommendations in order to align with the strategic direction of the organization.
- Ensures that all staff members communicate and interact with patients in a courteous, respectful, and businesslike manner.
- Holds staff accountable for customer service standards; intercedes and takes appropriate action when incidents occur.
- Coaches and mentors employees to be successful in contributing to the achievement of individual and office objectives.
- Interviews candidates and makes hiring decisions.
- Orients new hires and provides on-going training and education to staff, utilizing standard work and procedures.
Benefits
- competitive benefits program designed to ensure work/life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
