Practice Administrator

Jane Pauley Community Health Center, Inc.•Indianapolis, IN

1d•Onsite

About The Position

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. Come be part of a team that is changing lives every day. We are seeking an experienced Practice Manager to lead operations at our 16th Street Health Center. This role is pivotal in ensuring that our centers run smoothly, staff are supported, and patients receive the highest standard of care. As the primary point of contact, the Practice Manager will oversee clinical and clerical teams, coordinate communication between practices and administration, and actively drive operational excellence.

Requirements

Master’s degree in Healthcare Administration (preferred) OR Bachelor’s degree in Business, Management, or related healthcare field with 2+ years of concurrent management experience in an ambulatory/physician practice setting
6+ years of management experience in an ambulatory/physician practice setting may substitute for degree requirements
Proven ability to lead teams, manage operations, and drive process improvement in a healthcare environment

Nice To Haves

MGMA Certification strongly preferred

Responsibilities

Oversee the day-to-day operations of assigned health center locations
Supervise, schedule, and support clinical and clerical staff to ensure efficient workflows
Manage patient scheduling, fee collection, and administrative/financial data tracking
Ensure compliance with health center policies, procedures, and quality standards
Collaborate with Senior Leadership to achieve operational and budgetary goals
Develop and implement policies and procedures to improve patient care and optimize resources
Foster effective communication and feedback loops with staff to enhance performance and engagement
Coordinate and participate in service activities to ensure continuous and optimal patient care
Provide accurate data and reports to document health center operations and outcomes