Practical Nursing Operations Coordinator

Valley College•Cleveland, OH

13d•Onsite

About The Position

The Practical Nursing Operations Coordinator provides comprehensive operational, administrative, and student support services for the Practical Nursing Program. Reporting to the Practical Nursing Program Administrator, this position coordinates student progression processes, graduation activities, program records, NCLEX preparation and administrative operations, accreditation documentation, and regulatory reporting to ensure the efficient daily operation of the program. The Coordinator serves as a key resource for students, graduates, faculty, staff, and external partners by maintaining accurate records, supporting program initiatives, facilitating student onboarding and graduate support activities, and ensuring compliance with institutional, accreditation, FERPA, and state board requirements while safeguarding confidential information. This role requires a strong commitment to customer service and student engagement, excellent public speaking and presentation skills, and the ability to build positive collaborative relationships across departments. The successful candidate must demonstrate proficiency with educational, student information, communication, reporting, and office technology systems while effectively coordinating events, managing projects and workflow, supporting NCLEX success initiatives, and contributing to program goals and student success outcomes.

Requirements

Associate degree in nursing, healthcare, education, business administration, or a related field.
Minimum of two years of administrative experience, preferably in higher education or healthcare.
Valley College will verify education and prior work experience.

Nice To Haves

Bachelor's degree or higher in one of these fields.

Responsibilities

Provide administrative support to the Practical Nursing Program Administrator.
Coordinate departmental communications, correspondence, calendars, schedules, meetings, agendas, meeting minutes, and departmental deadlines.
Coordinate office workflow to ensure efficient daily operations.
Support departmental initiatives, strategic planning efforts, and special projects, as assigned.
Perform other administrative duties as assigned.
Create, organize, maintain, update, and archive physical and electronic Practical Nursing student records and files, including scanning, uploading, and filing documentation within CVue and other institutional systems.
Conduct routine audits of student files to ensure compliance with institutional policies, accreditation standards, Ohio Board of Nursing requirements, and other regulatory requirements.
Maintain supporting documentation required for compliance reviews, accreditation visits, audits, and Ohio Board of Nursing surveys.
Ensure confidential student records are maintained in accordance with FERPA and institutional policies.
Assist with planning, coordinating, organizing, and facilitating Practical Nursing student orientations.
Prepare, create, maintain, and distribute orientation materials, onboarding documents, presentations, forms, handouts, student folders, name tags, and other required resources.
Present information during orientation regarding the Practical Nursing NCLEX Prep Program, graduation requirements, student success resources, and available support services.
Monitor completion of onboarding requirements and documentation, including drug screening requirements, while coordinating with the College's designated vendors, Admissions Department, Campus Leadership, and other departments as needed.
Assist students with questions regarding orientation, onboarding requirements, institutional processes, and available resources to promote a positive student experience.
Coordinate the Practical Nursing NCLEX Prep Program.
Work closely with NUR140 faculty to ensure graduates understand NCLEX preparation requirements and expectations.
Coordinate tutoring schedules, boot camps, study sessions, focus groups, and other graduate support activities.
Assist graduates throughout the NCLEX application process, including BCI/FBI clearances, required documentation, and testing requirements.
Provide and maintain centralized NCLEX preparation materials, resources, and graduate support tools.
Monitor graduate progress, coordinate communications regarding NCLEX readiness, maintain tracking systems, and track NCLEX outcomes.
Assist with the implementation of strategies designed to improve NCLEX pass rates and graduate success outcomes.
Follow Valley College communication standards and maintain professional communication with students, graduates, faculty, and staff.
Document student and graduate communications, activities, and outcomes in Campus Conext, CVue, and other institutional systems, and complete follow-up activities as requested.
Prepare daily, weekly, monthly, quarterly, and annual reports for the Practical Nursing Program Administrator, campus leadership, accreditation agencies, and regulatory bodies.
Maintain documentation supporting NCLEX tracking, graduate outcomes, and program compliance requirements, including collection and distribution of NCLEX success stories as requested.
Develop a professional development plan (self-development and professional growth plan).
Provide documentation demonstrating execution of the professional development plan.
Attend and participate in departmental, campus, and PAC meetings, orientation events, departmental activities as requested and required professional development and compliance-related webinars.
Provide departmental, faculty onboarding, and administrative support as needed.
Other duties as assigned.