PR Account Manager - Travel & Tourism

MMGY Global

4d • Hybrid

About The Position

At MMGY Global, we believe nothing can shape your view of the world like travel. So, every day we share our clients’ stories from our perspective to inspire people to see the world differently. Our personalised service, strategy and creativity connect media, consumers and influencers across the globe, taking people to new places to change their view for the better. At MMGY, we inspire people to go places. London, Hybrid - 3 days in the office, 2 days working from home. We're looking for a PR Account Manager to join our London team. Experience within travel, particularly with North American destinations would be an advantage.

Requirements

• Confident organiser and emerging account leader who enjoys taking responsibility for clients, teams and delivery.
• Comfortable making recommendations and solving day-to-day problems rather than waiting for someone more senior to provide every answer.
• Remains calm when priorities change and can keep multiple workstreams moving without losing sight of the wider objective.
• Builds trusted client relationships and communicates clearly with both clients and colleagues.
• Enjoys developing junior team members and understands that management is as much about giving others clarity and ownership as it is about ensuring the work is delivered.
• Combines strong attention to detail with an increasingly strategic mindset and is commercially aware of how time, resource and scope influence account performance.

Nice To Haves

• Experience within travel, particularly with North American destinations

Responsibilities

• Own day-to-day PR delivery across assigned accounts.
• Translate strategy into clear work plans and priorities.
• Ensure proactive and reactive media activity is balanced effectively.
• Maintain momentum against account objectives
• Manage press trips, media programmes, activations and campaign workstreams.
• Ensure deadlines and client commitments are consistently met.
• Maintain strong working relationships with priority journalists.
• Transform client information into credible editorial opportunities.
• Understand media commissioning cycles and individual journalist interests.
• Guide junior team members on targeting, pitching and editorial judgement.
• Own routine day-to-day client relationships.
• Run client meetings and calls confidently.
• Manage expectations around deadlines, deliverables and media outcomes.
• Understand the rationale behind the account strategy and ensure activity supports it.
• Identify new opportunities based on media, audience or cultural developments.
• Own the monthly reporting process.
• Ensure data is complete and accurate.
• Look beyond volume towards media quality, prominence, narrative penetration, sentiment, audience relevance and other agreed KPIs.
• Manage junior team members effectively.
• Delegate appropriately rather than retaining all delivery personally.
• Provide timely feedback and support individual development.

Benefits

• A flexible hybrid work schedule - 3 days in office and 2 days WFH.
• Generous annual holiday package including 25 days of annual leave, 3 personal days and year-end holiday break.
• Private medical, life and income protection insurance and pension scheme contribution from the company.
• Lively social calendar with numerous activities and events to take part in.
• Weekly fresh fruit deliveries.
• Dog friendly office.
• Cycle to work scheme/Season Ticket Loan.
• Work from anywhere / work from any office benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed