Power System Trainer/Operator

City Utilities of Springfield•Springfield, MO

21h•Onsite

About The Position

Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go.

Requirements

A bachelor’s degree in an applicable technical field or business is required.
Two or more years of college or vocational/technical courses and exceptional experience in electricity and/or electric power systems may be considered in lieu of a bachelor’s degree on a year-for-year basis.
Computer proficiency is required.
Four years of recent progressively responsible experience in transmission system operations above 100kV, or distribution system operations, or bulk power system generation operations is required.
NERC System Operator Certification for Balancing & Interchange and Transmission Operator or higher level is required, or the ability to obtain and pass the Balancing & Interchange and Transmission Operator or higher-level NERC System Operator Certification test(s) within 12 months of employment.
Must complete additional internal System Operator training requirements within 24 months of employment.
Must obtain and maintain NERC Continuing Education Provider status within 12 months of employment.
Familiar with: Current NERC reliability standards—particularly (PER) personnel and training standards, SPP Reliability Criteria, and City Utilities’ Power System Operating Procedures.
Familiar with: NERC System Operator Certification Process and Continuing Education and training requirements.
Ability to make prudent and prompt decisions and take corrective action.
Ability to perform all duties of the Power System Operator/Dispatcher.
Ability to maintain awareness of cybersecurity and threats.
Ability to make sound judgment in stressful situations.
Ability to work courteously with customers, co-workers, interconnected utility partners, and regulatory agencies.
Ability to demonstrate a commitment to quality beyond meeting the bare essentials of training.
Ability to independently develop, implement, and deliver bulk power system-based courses and content to System Operations personnel.
Ability to effectively utilize a range of digital tools and platforms, including but not limited to Microsoft Office Suite, enterprise software, artificial intelligence-enhanced applications, and self-service systems.
Must possess a willingness and capacity to learn and adapt to emerging technologies, including mobile devices, cloud-based systems, and data-driven platforms relevant to utility operations.
Working knowledge of controlling a power system and system operations principles.
Strong technical writing skills.
Maintain adherence to all company policies.
Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required.
Ability to differentiate the colors red and green on a computer monitor in order to detect energized and de-energized equipment status.
Ability to express or exchange ideas by means of the spoken word and communicate/receive detailed information through oral communication.
Shift work may be required.
Must be able to work successfully with diverse groups of people.
Must be able to pass a NERC background check.
Employees must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner.

Nice To Haves

Direct experience as a System Operations Trainer is preferred.

Responsibilities

Follows the NERC Standards Development process to provide feedback to management concerning training and personnel related standards.
Annually reviews and modifies all Electric Reliability Compliance 693 documents related to Power System Operations to ensure compliance with standards and measures.
Develops new plans, processes, procedures, and guides as required for new applications or new/revised NERC Standards.
Participates in the SPP Operations Training Users Forum and other forums or working groups to stay current with industry trends and changes affecting System Operator Training.
Obtains and maintain NERC Continuing Education Provider Status.
Coordinates with interconnected utility partners to host annual System Restoration drills.
Maintains Back-up Control Center annual Functionality Test and Performance Checks for each operator.
Learns and follows City Utilities Standards of Conduct concerning treatment of transmission operating information.
Schedules and tracks training requirements for each certified System Operator in Power System Control to ensure that all regulatory and safety requirements are met and certifications and qualifications are maintained.
Maintains individual NERC System Operator Certification through self-study and participation in mandatory training courses to obtain NERC approved continuing education hours.
Uses Microsoft PowerPoint to design and develop written course materials.
Performs all duties of the Power System Operator/Dispatcher during emergencies, outside operator training, or unfilled vacancies.
Maintains awareness of cybersecurity policies, standards, and requirements.
Completes routine internal cybersecurity training.
Performs other related duties as required or assigned by management.