Power and Energy Inside Sales Representative

Milton CAT • Town of Clifton Park, NY

3d • $25 - $28

About The Position

Milton CAT is seeking a Power and Energy Inside Sales Representative to help grow its power generation business. Caterpillar generators supply backup power to a range of customers, including retailers, hospitals, data centers, manufacturers, pharmaceutical companies, defense sites, and municipalities. The representative manages accounts in an assigned territory, primarily by telephone, and promotes dealership parts, service labor, and preventative maintenance contracts. The role also involves developing customer relationships, supporting local businesses’ standby power equipment and operations, and coordinating with product support, sales, and service teams.

Milton CAT offers training, employee development, and opportunities for career growth. The position pays $25.00–$28.00 per hour based on experience, with quarterly bonus potential. The representative completes Caterpillar’s Inside Sales Representative training program and establishes quarterly and yearly development objectives with a supervisor. Online application is required; a background check and drug test are part of pre-employment screening.

Requirements

• Previous sales experience.
• Strong customer service skills.
• Strong Microsoft computer skills, including Excel, Word, and CRM software.
• Excellent time management and organizational skills.
• Exceptional verbal and written communication skills.
• Motivated self-starter able to work with minimal supervision.
• Sufficient mechanical knowledge to understand customer equipment.
• Background check and drug test required as part of the pre-employment process.

Nice To Haves

• Undergraduate degree from an accredited college, or 1–3 years of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

• Develop new customer accounts.
• Re-establish, qualify, and maintain contact with existing small- to medium-sized Milton CAT accounts.
• Promote dealership services by selling parts, service labor, and preventative maintenance service contracts.
• Grow and support local businesses’ standby power generation equipment and operations.
• Proactively manage an account base in an assigned territory, using the telephone as the primary tool.
• Qualify accounts, confirm account information, and cultivate relationships through phone calls, email, and occasional in-person site visits.
• Use customer relationship management software to log calls, update customer account information, create opportunities, and generate leads.
• Work with power systems product support consultants and sales and service teams to execute business transactions.
• Set quarterly and yearly development objectives with a supervisor to support continuous improvement and company goals.
• Complete Caterpillar’s Inside Sales Representative training program.

Benefits

• Paid time off and 8 company-paid holidays.
• Medical, dental, and vision insurance options for employees and family.
• Disability and life insurance packages.
• Competitive retirement plan.
• Tuition reimbursement for full-time employees with at least one year of service.
• Employee Assistance Program (EAP).
• Additional supplemental offerings and discount programs.
• Employee Referral Program.
• Quarterly bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed